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Senior Workplace Engineer

Senior Workplace Engineer

ConfidentialBengaluru / Bangalore, India
6 days ago
Job description

Job Title : Senior Workplace Engineer

Location : PAN India

Experience : 7 - 10 years

Job Purpose / Summary

We are seeking a skilled and experienced Level 2 Windows Image Engineer to support Windows OS deployment, image management, and automation tasks within a large enterprise environment. The ideal candidate will have strong technical expertise in SCCM / MECM, MDT, PowerShell scripting, and Windows Autopilot , with a focus on operational efficiency, task automation, and ensuring consistent endpoint provisioning aligned with organizational standards.

Key Responsibilities

  • Support creation, maintenance, and updating of Windows reference images using MDT and SCCM Task Sequences.
  • Assist with In-Place Upgrades (IPU) and Windows as a Service (WaaS) rollouts, including troubleshooting.
  • Configure and manage Windows Autopilot profiles and resolve provisioning issues.
  • Develop and maintain PowerShell scripts for deployment and automation tasks.
  • Maintain and troubleshoot SCCM / MECM components, including :
  • Application and package deployment
  • Software Update Groups
  • Task sequences for OSD
  • Reporting and monitoring deployment status
  • Assist in implementing Group Policy Objects (GPOs) for security and compliance.
  • Support provisioning and management of Windows 365 Cloud PCs and associated policy configurations.
  • Optimize Microsoft Delivery Optimization and 1E Nomad (or similar tools) for efficient content delivery.
  • Perform Office 365 installation and support via SCCM following predefined deployment frameworks.
  • Document standard operating procedures (SOPs), deployment guides, and known issue resolutions.

Key Performance Indicators (KPIs)

  • Endpoint Provisioning and Delivery Success Rate : Measures success rate of Windows device provisioning, including imaging (MDT / SCCM), Autopilot, In-Place Upgrades, and Cloud PC delivery, aligned with enterprise standards and timelines.
  • Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or equivalent.
  • Functional Skills / Competencies

  • 7+ years of relevant IT experience, with at least 3 years in a Level 3 engineering role.
  • Proven experience with MDT, SCCM / MECM, and Windows Autopilot.
  • Strong PowerShell scripting skills; experience creating custom desktop tools with GUI.
  • Proficiency in XAML, XML, and other scripting / data formats.
  • Deep understanding of Windows OS internals, services, registries, and performance tuning.
  • Strong knowledge of local GPO for system hardening.
  • Experience with 1E Nomad, Delivery Optimization, or similar content management tools.
  • Hands-on experience with Windows 365 or Azure Virtual Desktop (AVD) is a plus.
  • Familiarity with Office 365 deployment and management via SCCM.
  • Excellent troubleshooting, communication, and documentation skills.
  • Behavioral Skills / Competencies

  • Good team player with a positive and learning attitude.
  • Excellent problem-solving skills; ability to work independently and collaboratively.
  • Strong communication skills to interact with stakeholders at all levels.
  • Sense of ownership, prioritization, and autonomy.
  • Skills Required

    MECM, Sccm, Office 365, Powershell Scripting, Mdt

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