Working knowledge within all aspects of CRM software to include technical requirements, system configuration, user requirements, administration, and system upgrades with Microsoft DynamicsExperience with .Net, C#, SQL Server, JavaScript, Powershell, or similar productsExperience working with MS Dynamics Unified Service Desk (USD) customization – Will be an added advantageExperience in leading and participating in analysis sessions with business to determine business needs, issues for new CRM, CASE Management developmentExperience with the creation of new entities, forms, workflows, and reports within Microsoft DynamicsExperience designing business processes and integrations between Microsoft Dynamics CRM applications and other applicationsExperience with data migration activities from / to Microsoft Dynamics using SQL Server SuiteExperience working in Agile methodologyProven ability to self-manage and complete project deliverable's within Agile processesExperience with .Net, C#, SQL Server, JavaScript, Powershell, or similar products
Experience working with MS Dynamics Unified Service Desk (USD) customization – Will be an added advantage
Experience in leading and participating in analysis sessions with business to determine business needs, issues for new CRM, CASE Management development
Experience with the creation of new entities, forms, workflows, and reports within Microsoft Dynamics
Experience designing business processes and integrations between Microsoft Dynamics CRM applications and other applications
Experience with data migration activities from / to Microsoft Dynamics using SQL Server Suite
Experience working in Agile methodology
Proven ability to self-manage and complete project deliverable's within Agile processes