Job Title : Senior Functional Consultant Microsoft Dynamics 365 Business Central / NAV
Location : Mumbai | Experience Level : 4+ Years
Department : Implementation Team
Reports To : Delivery Manager
Key Responsibilities :
- Lead and manage end-to-end ERP implementation projects, including large-scale and multiple small to mid-sized engagements and change requests.
- Act as the single point of contact for client interactions, ensuring smooth coordination and communication across all stakeholders.
- Work closely with clients to conduct requirement gathering, fit-gap analysis, and translate business needs into functional configurations in Business Central / NAV.
Configure and implement modules including :
General Ledger, AP / AR, Fixed AssetsBudgeting, Cash Flow, SCM, InventoryManufacturing & Production PlanningExecute projects following Microsofts implementation methodology and best practices.Prepare and review project documentation including :Functional Requirement Documents (FRDs)Functional Design Documents (FDDs)Training Manuals & UAT ScriptsConduct User Training, UAT workshops, and ensure proper application configuration aligned with business needs.Collaborate with technical teams to ensure functional requirements are clearly understood and deliveredaccurately.
Provide post-go-live support and process enhancements.Mentor and guide junior consultants, promoting a culture of learning and excellence.Support pre-sales activities such as requirement scoping and product demonstrations.Required Experience & Qualifications :
Bachelor's or Masters degree in Computer Science, Information Technology, Business Administration, or a related field.8+ years of experience in implementing and supporting Microsoft Dynamics ERP systems, with at least 5+ years in Business Central / NAV.Experience working across versions from NAV 2009 to D365 Business Central.Must have completed at least 46 full life cycle implementations with core functional exposure in :
Finance (GL, AP, AR, FA)Budgeting & Cash FlowInventory, Procurement, Supply ChainManufacturingProficient in Microsofts implementation methodology and ERP best practices.Strong documentation and client communication skills.Preferred Skills :
Exposure to VAT, HR, Payroll, LS Retail, and Microsoft CRM is highly desirable.Knowledge of the Microsoft Power Platform, Office 365, and Power BI is a plus.Microsoft Dynamics 365 Business Central / NAV certification preferred.Experience in pre-sales and client solutioning is an added advantage.Key Personal Attributes :
Strong leadership and decision-making capabilities.Ability to manage multiple priorities and dynamic project environments.Excellent communication and stakeholder engagement skills.Detail-oriented with a commitment to delivering high-quality solutions.A collaborative team player with a proactive and solution-focused mindset.(ref : hirist.tech)