Director - Microsoft Dynamics 365 CRM

About the Company

One of the world’s leading professional services firms. It provides Audit, Tax, and Advisory services to help businesses navigate complex challenges and achieve sustainable growth. With a global presence in over 140 countries, combines deep industry expertise with innovative technology solutions. The firm is recognized for its strong values, commitment to quality, and focus on building trust with clients and communities worldwide.

They are seeking a strategic and experienced lead role for Microsoft D365 to lead our BizApps service line solutions. This role will focus on driving the implementation of Microsoft Dynamics 365 (D365) solutions, including CRM, and Power Platform, for domestic clients. The ideal candidate will have a proven track record in consulting, exceptional leadership skills, and a passion for delivering innovative solutions that enhance customer satisfaction.

About the Role

Seeking a strategic and experienced lead role for Microsoft D365 to lead BizApps service line solutions. This role will focus on driving the implementation of Microsoft Dynamics 365 (D365) solutions, including CRM, and Power Platform, for domestic clients.

Experience : 12+ years

Location : Mumbai

Responsibilities

• Lead and deliver CRM solutions using Microsoft D365 and Power Apps
• Preferably having COPILOT based scenarios implementation / POC executed
• Collaborate closely with Microsoft and clients to co-create solutions
• Engage with stakeholders to understand business needs and translate them into technical solutions
• Drive delivery and pursue opportunities in the Indian market independently
• Build and maintain strong client relationships to ensure high satisfaction levels

Qualifications

Required Skills

Preferred Skills