Network Support Engineer

Network Operations Engineer (24 / 7 Operations Role)

Bangalore, India (Hybrid - at least 3 days in office for now)

24 / 7 Environment (Need to be active at least by 2 AM IST to coordinate with stakeholders in PST)

About the role :

You’ll operate enterprise networking in a manufacturing environment (shop floor + offices + DC / Cloud edge) supporting OT devices (PLCs / SCADA / robots), rugged Wi-Fi, barcode / RFID, cameras, MES / ERP, and multi-site connectivity. You will build, change, and run secure, segmented, and highly available networks across Cisco Catalyst / Nexus , BGP WAN , Palo Alto firewalls , Cisco WLC 9800 , and Azure VNets / NSGs .

Core responsibilities :

“Build–Change–Run” fit :

Build : Deploy / upgrade Catalyst 9K / Nexus 9K, new VLANs, WAN / BGP, WLC 9800, Palo Alto policies, Azure VNets / NSGs, load balancers.

Change : RFCs, impact analysis, method of procedure (MOP), peer review, backout plan, change windows.

Run : 24×7 monitoring (SolarWinds), ticket SLAs, incident response, config backups, capacity & patch management.

Day-to-Day looks like :

• Operate and improve LAN / WAN / WLAN, firewalls, load balancers, and cloud networking;

keep production online.

Troubleshoot L1–L7 issues (access, routing, NAT, wireless, policy, DNS), perform BGP changes, and maintain HA / failover.

Implement segmentation (VLANs / ACLs / NSGs), VPN / IPsec, and QoS for voice / OT traffic.

create dashboards & runbooks.

Required Technical Skills at L3 / SME Level on the below :

Cisco LAN Switching (Catalyst 9000) — VLAN / L3

WAN Routing with BGP (SME Level)

Palo Alto Firewalls (Policies / NAT / IPsec)

Cisco Wireless + WLC 9800

Azure Networking (or any Cloud) — VNets / NSGs

Preferred Technical Skills :

Nexus 9300 (DC, VXLAN / EVPN basics), SolarWinds (SNMP / NetFlow / NCM), Load Balancer (F5 / Citrix / NGINX) for L4 / L7 traffic steering.

Education & Certifications (required / preferred)

Bachelor’s in CS / IT / ECE or equivalent hands-on experience in enterprise networking.

Cisco CCNP Enterprise / CCIE EI (expert) / CompTIA Network+ (entry).

Palo Alto PCNSE

Microsoft Azure Network Engineer Associate

Do NOT apply if you :