IT Support Analyst - CompTIA Security

Description :

Note : Shortlisted applicant should be willing to attend F2F @ Hyderabad Knowledge City - Raidurg (or) Kakanad, Kochi.

Scope : Provide high-quality technical support to end users while administering and improving the organizations endpoint, identity, and collaboration platforms across Microsoft 365 / Azure and AWS.

Skills Required :

• End-User & Workplace
• 35 years in IT support with strong L2 capability across Windows 10 / 11, plus mobile device support (iOS / Android).
• Deep troubleshooting of Microsoft 365 apps (Teams / Outlook / SharePoint / OneDrive), profiles, OSTs, add-ins, and meeting devices .
• Experience with device management : Intune / Endpoint Manager (preferred)
• Azure / Microsoft 365
• Hands-on with Entra ID (Azure AD) : identities, groups, conditional access, MFA, and basic identity troubleshooting (token / SSO).
• Proven Intune skills : Autopilot provisioning, compliance & configuration profiles, Win32 app packaging, update rings, and remediation scripts.
• Basic proficiency with PowerShell for administration, reporting, and automation.

AWS :

Networking & Security :

Soft Skills :

Qualifications Required (or equivalent experience) :

Microsoft : AZ900 (Azure Fundamentals) or MD102 (Endpoint Administrator) or AZ104 (Azure Administrator Associate), ITIL 4 Foundation.

Preferred Skills :

(ref : hirist.tech)