Senior / Lead - Technical Writer (Product Engineering)

ABOUT US :

At Tanla, we’re redefining how the world communicates. Headquartered in Hyderabad and recognized globally, Tanla is a leader in the CPaaS (Communications Platform as a Service) space—trusted by 2,000+ enterprises including major global tech names.

We empower companies and users to interact seamlessly and securely—whether it’s SMS, voice, email, RCS, OTT messaging or AI-driven conversational channels.

• We process hundreds of billions of interactions per year.
• Our platforms such as Trubloq and Wisely use blockchain, AI and next-gen tech to fight spam, scams and safeguard data.
• We’re growing globally—serving clients across India and beyond (Middle East, SEA, Europe, North America) giving you exposure to international scale

What’s our culture like?

At Tanla, innovation is part of our DNA. We thrive in a fast-paced, tech-first environment with an impact mindset. Our core values centre around :

JOB SUMMARY :

We are looking for Senior Technical Writer, responsible for creating documentation that clarifies the product's features and benefits. They work on requirements like content strategy or scoping out existing and new products / services to ensure all necessary information has been included for users to understand what they're learning with current documentations.

Technical writing must be clear, concise and easy for readers in the target audience to follow, understand and act upon. These are key components of effective technical writing. The Technical Documentation Specialist will write, publish and distribute technical documents, including user manuals, workbooks, reference guides, release notes, interface documents and service bulletins for software applications / hardware.

RESPONSIBILITIES :

SKILLS & QUALIFICATION :

Role : Senior Technical Writer (final role will depend on candidate’s experience, skills and interview performance)

Experience : 4 - 12 Years

Qualification : Any Degree (Preference relevant technical field)

Other Skills :