Resolve customer and business raised tickets within agreed SLAReview the monthly collection cycle and reconcile the failure casesMaking sure required action collectionhigh usage action taken on timeGenerating monthly and weekly reports regarding Raid CC systemAbility to know and review required connection with other systemsReview new changes on the systemKnowledge, Skills, and Abilities
- Good knowledge and work experience in : unix and sql database
- Work experience in telecom industry
- Proven work experience in credit control system (preferable Raid)
Skills Required
Unix, Sql Database, Credit Control, Sla