The Implementation Project Manager I is responsible for implementing MSP and RPO operational services with a supporting SaaS vendor system. The Implementation Project Manager I will fulfil activities of project management solution design resource management and training client testing / validation support and deployment activities. Implementation Project Manager I will work closely with internal and external stakeholders to define scope and create a detailed project plan and will manage the project team resources to complete the work outlined in the project plan on time and within budget of contractual obligations. This role is a critical position within our business and will be the face of Allegis Global Solutions to our clients and partners on active projects. The Implementation Project Manager I will have 1-3 years of direct project management experience.
Responsibilities
The Implementation Manager functions within the Implementation Team :
- Manages the Client Relationship throughout the implementation life cycle acting as key Project Contact to assure accurate and consistent communication throughout the implementation
- Manages multiple resources within the Project management and process consulting sub-teams
- Drives key decisions and assures a best-in-class solution is delivered on time and within budget
- Oversees the activities of all Implementation Project Team members both those reporting directly and all matrixed resources (e.g. Supply Chain Management Reporting & Analytics Technology Partner etc.)
- Owns and maintains primary project artifacts including but not limited to : Project Plans Scope Documents RASCIs Status Reports AGS 360 Records RAID Logs Executive Presentations etc.
- Monitors project milestones and critical dates to identify potential jeopardy of project schedule.
- Supports the project staff by facilitating project logistics such as meetings conference rooms conference calls and general administrative / coordination tasks
- Assures that meeting minutes and action items are accurate and distributed to all stakeholders in a timely manner
- Holds accountable all Implementation Project Team members to their project deliverables conducting follow-up and issue resolution to ensure project deliverables are met
- Identifies project risk and issue areas and escalates within AGS Technology Partner and Client Escalation Channels as appropriate
- Reports to a Senior Manager of Implementation and may have direct oversight of one (1) Implementation Consultant
Qualifications : Required Skills
Demonstrated experience in directly managing client relationships with a successful track record in delivering complex solutions on time and within budgetProficient with a variety of the MSP Solution concepts practices and proceduresMust be able to summarize complex technical and functional information clearly and articulately to all levels and audiencesExpert ability to complete variety of tasks across multiple solutions offerings and to autonomously prioritize activities (own and others) based on project needsExcellent consulting negotiating communicating consensus building presentation and facilitation skillsDemonstrated experience in working on fast-paced highly visible projects or teamsMust be proficient with MS Office products (e.g. Word Excel Visio PowerPoint etc)Proficient in creating and maintaining project plans via MS Project ScheduleMust be able to work independently and take initiative to self-learnMust be willing to travel as requiredExperience & Education
One to Three (1-3) years of project management experience specifically on software or operational projects within highly complex organizations / customers.One to Three (1-3years of MSP or RPO and / or VMS or ATS experienceIf candidate is external from MSP or RPO industry additional years of project management experience could be substitutedThree (3) years of implementation or process efficiency experience preferredBachelors Degree or equivalent experienceAbility to travel up to 25%Additional Information :
As a workplace we focus on relationships with each other our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives backgrounds and ideas drive innovation and make us successful.
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Remote Work : No
Employment Type : Full-time
Key Skills
Business Development,Project Timelines,Business Process,Customer Service,Client Expectations,Account Management,Salesforce,Client Relationships,Project Management,ERP,Java,Client Service,Consultants,Management System,Procedures
Experience : years
Vacancy : 1