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Implementation Manager
ConfidentialBengaluru / Bangalore18 days ago
Job descriptionTranslate client needs into platform configurations Guide clients post-implementation for smooth adoption Travel to client sites when required for training and support Collaborate cross-functionally to resolve technical issues
Key Deliverables
- Lead end-to-end SaaS implementations for high-value clients
- Manage a team of associate managers and operations executives
- Ensure timely go-live, process compliance, and client satisfaction
- Deliver project documentation, updates, and stakeholder reporting
Role Responsibilities
Skills Required
Operational Excellence, Process Improvement, Troubleshooting, Client Management
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Implementation Manager • Bengaluru / Bangalore