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Associate / Senior Associate, Lead Sales Incentives and Scorecards

Associate / Senior Associate, Lead Sales Incentives and Scorecards

ConfidentialMumbai
30+ days ago
Job description

Job description

  • Design framework for management of business performance through scorecard for all sales and service roles
  • Calculate and maintain Incentive structures for sales profiles.
  • Generate regular dashboards for monitoring of business performance and productivity.
  • End-to-end ownership of Regional Productivity dashboards.
  • Appropriate approval tracking from various incentive governance committees.

Key Accountabilities :

  • Responsible for preparing Scorecard framework for Consumer bank sales personnel basis agreed and approved construct.
  • Collate and track revenue across products and accurately plot revenue credit across profiles.
  • Create performance dashboards for Primary producers and the supervisory channels.
  • Ensure all scorecard parameter and tactical measures are implemented in the scorecard calculations
  • Calculate and maintain incentive files for sales profiles across the consumer business.
  • Design and implement Tactical campaigns including publishing of regular leaderboards, performance updates with final winners.
  • Business dashboards on frontline performance and productivity.
  • Regional productivity dashboards.
  • Regular interaction and submission of Performance Reports to Regional Analytics / Product teams
  • Focus on reporting and data management : quality, accessibility, architecture, and infrastructure.
  • Provide analytics support for Wealth Management leadership (financials, customer acquisition, RM & HC productivity).
  • Job Duties & responsibilities :

  • Understand the data received from multiple sources (both internal and outside sources)
  • Do a regular QC on data
  • Plot accurately data for all performance measures
  • Accurately calculate incentives and keep records of all approved deviations if any
  • Generate Monthly / Weekly Business Dashboards
  • Automation of existing reports.
  • Periodically review all roles and add new roles to incentives as per business requirements.
  • Computation of winners for Rewards and Recognition programs.
  • Regularly Simulate for requirements of scorecard changes, contests, and sales recognition programs.
  • Ensure Regional Submissions of RIGC are done in an accurate and timely manner.
  • All Committee updates to be accurate, relevant and with appropriate feedback from all stakeholders and ensure it meets business requirements and aids participation.
  • All recommendations to committee to be supported with relevant simulations.
  • Appropriate target setting.
  • Maintain and track SaIes Incentive / Revenue ratio.
  • Ensuring pay-outs are within budgeted levels.
  • Winners / losers management and acceptance basis prev. yr. performance.
  • Multiple iterations done to arrive at optimum KPI and construct.
  • Automate scorecards once they are approved.
  • Education / Preferred Qualifications :

    Graduate / Postgraduate

    Core Competencies :

    Hands on experience in Data Management and Business Analytics.

    Proficient in MS Excel, SQL and Python.

  • A positive, enthusiastic, committed and can do approach.
  • Skills Required

    Sales Strategy, Data Analysis

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