Strategy & Ops Manager / Associate - IIT / NIT / BITS

Company Overview :

GoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved.

From starting personalized credit consulting in 2023 to now, empowering over 1 million users to take control of their credit health, we are one of India’s fastest-growing credit score & credit management apps.

We are backed by top VC funds in India, ranked among the top 10 finance apps in India, and are on a 1x to 100x journey. We’re building a team that shares our vision of transforming how India manages credit.

Role Description :

We are looking for a highly motivated

Strategy & Operations

Manager / Associate

to drive operational efficiency and strategic execution for our internal business processes. In this role, you will work closely with cross-functional teams to manage and optimize programs, ensuring seamless execution and continuous improvement. If you have

1-2 years of pre-MBA experience in program management / strategy and operations within a B2C company, preferably e-commerce,

and a graduate degree from a

tier-1 engineering college (IIT / NIT / BITS) , we’d love to hear from you!

Key Responsibilities

Program Execution & Optimization :

Manage and optimize internal business operations, ensuring alignment with strategic goals.

Cross-functional Collaboration :

Work with product, operations, and business teams to drive efficiency and streamline processes.

Data-driven Decision Making :

Leverage analytics and KPIs to monitor performance, identify bottlenecks, and implement improvements.

Process Automation & Standardization :

Identify automation opportunities to enhance productivity and operational excellence.

Stakeholder Management :

Coordinate with internal teams to ensure timely project execution and issue resolution.

Requirements

Education :

Graduate degree from a

tier-1 engineering college (IITs, BITS, NITs, etc.) .

Experience :

1-2 years of pre-MBA experience

in program management / strategy and operations within a B2C company,

preferably e-commerce.

Analytical & Problem-Solving Skills :

Strong ability to interpret data, generate insights, and drive data-backed decisions.

Execution & Process Improvement :

Hands-on experience in

managing operational workflows

and improving efficiency.

Technical & Tools Proficiency :

Familiarity with

SQL, Excel, dashboards, and project management tools

is a plus.

Why Join Us?

Opportunity to lead and scale a cutting-edge technology platform.

Work with a highly talented and dynamic team.

Competitive compensation and benefits.

A culture of innovation, ownership, and continuous learning.