Job Description
Role Overview
We are seeking a proactive Community Engagement Associate to support engagement and growth across our learner and hobbyist communities. This role involves interacting with users, responding to queries, driving engagement initiatives, and supporting community events and campaigns.
Key Responsibilities
Manage and nurture online community groups (Discord, WhatsApp, Telegram, and social platforms)
Respond to user questions, troubleshoot basic issues, and provide guidance
Support community-building initiatives, contests, and engagement activities
Coordinate with marketing, product, and training teams for communication updates
Monitor community discussions and escalate queries or issues as needed
Collect feedback and insights to help improve user experience
Assist in developing community content such as FAQs, posts, and announcements
Requirements
Skills & Requirements
Strong communication and interpersonal skills
Basic understanding of social media and community platforms
Interest in drones, technology, or emerging tech communities is a plus
Ability to multitask and work in a fast-paced environment
Willingness to learn and take initiative
Benefits
Who Should Apply
Fresh graduates or students with interest or experience in community building, digital communities, ed-tech, drone tech, or tech-driven consumer brands.
Requirements
Skills : Influencer Marketing : Creator Research & Onboarding, Campaign Coordination, Content Scheduling, Performance Tracking. Digital Platforms : Instagram, Facebook, YouTube, Reels, Stories, Social Media Trends. Tools & Analytics : Canva, Google Sheets, Campaign Trackers, Basic Analytics. Communication : Coordination, Follow-ups, Relationship Management, Clear Briefing. Creative Thinking : Trend Awareness, Idea Generation, Engagement Optimization. Soft Skills : Organization, Attention to Detail, Proactive Problem-Solving, Adaptability.
Community Associate • Thane, MH, in