Head of Uber Shuttle

About The Role

India is one of the top 3 markets globally for Shuttle, and the India Ops team is responsible for launching and scaling the product in India. With the Shuttle product and engineering teams being based in India, this provides a unique opportunity to drive global innovation in Shuttle products from India. This role is based in Gurgaon and reports directly to the HCV GM for MEA & India. You will be leading the Uber Shuttle business (currently operating in Delhi and Kolkata) and be responsible for its performance. Strong business acumen is required to help set the strategy, but more importantly, to run seamless day-to-day operations together with the supply, network, and growth teams.

What The Candidate Will Do

• Operations : Scale existing cities in India. Work closely with the Global central supply, growth, and network teams to drive performance and growth in your cities.
• P&L Ownership : Manage the budget and incentives of the fast-growing low-cost portfolio.
• Competition : Understand market trends and gather competitive intelligence to inform strategic decisions on market positioning.
• External stakeholder management : Work with local partners (government, press, fleet partners, etc.) to set the business up for scale in your cities.
• Program / Project Management : Collaborate with Global teams to coordinate initiatives, share takeaways, and streamline Ops efforts.
• Analyze data : Keep a tab on the metrics and delve into the rider & driver data to validate your hypothesis and make data-driven decisions.

What The Candidate Will Need

Skills Required

Project Management, Stakeholder Management