No longer accepting applications
General Manager - Insurance Operations
HCLTechBelgaum, IN4 days ago
Job description15 years + operational management experience Track record for delivering end to end process improvements and transformation, including offshoring of complex processes First-hand experience of RPA and driving Lean change a strong advantage Onshore / offshore operating structure, including responsibility for managing significant teams based outside India (preferably UK or US) Complex process background, preferably including Insurance process . Not necessarily in life & pensions sector but familiarity with financial services highly desirable. Ability to work in matrix / dotted line structure Strong communication and influencing skills – very important because of number of UK-based direct reports Personal flexibility and willingness to travel at short notice Candidate needs to be credible both to FCA as an Approved Person (hence importance of relevant experience) and to Clients Responsible for up to 300 people Reporting to the COO
Role : Head of Delivery (Insurance Operations)
Department : Insurance Business Services (Business Process Outsourcing Division)
Location : Chennai, India
Key relationships : Operations team, Customer, IT delivery Team, Development team, Infra teams
Role Description :
Functional responsibility will cover service delivery both onshore and offshore.
- Initially taking on management of Offshore operational resources in Chennai and Lucknow
- Responsible for improving Turnaround time, Active time, Customer Satisfaction
- Increasing and driving more work offshore
- Implementing RPA and other automation
- Working with IT to deliver customer innovation – eg new “Digital” processes for our clients
- Supporting new sales opportunities to deliver refined and new service offerings for our existing and new clients
Skillsets required
Create a job alert for this search
Operation Manager • Belgaum, IN
Related jobs
- Promoted
Senior Program Manager
Ironbook AIBelgaum, IN The Program Manager is responsible for leading and coordinating a portfolio of IT projects within the financial services domain, ensuring alignment with business objectives, regulatory requirements...Show moreLast updated: 2 days ago
- Promoted
Facilities Manager
Talent Corner HR Services Pvt LtdNorth Goa, Goa, India Independently overseeing daily operations, ensuring a seamless experience for all members.Maintain a sparkling clean, secure, and efficient workspace.
Become the friendly face, fostering a sense of ...Show moreLast updated: 18 days ago
- Promoted
Operations Lead
Flock AIBelgaum, IN Flock is building the future of 1 : 1 personalized commerce.We're a venture-backed AI-powered visual commerce partner built specifically for the retail industry.
Our platform creates lifelike AI-gener...Show moreLast updated: 9 days ago
- Promoted
Aws Technical Manager
CBTSBelgaum, Republic Of India, IN CBTS’ Enterprise Service Delivery Center is expanding our Cloud Services Operation and looking to add a Senior AWS Cloud Architect.
This role can be performed remotely from inside the Continental US...Show moreLast updated: 18 days ago
- Promoted
Manager - Trade Operations
Delta ExchangeBelgaum, IN Delta Exchange is a dynamic and rapidly growing crypto exchange that specializes in facilitating derivatives trading, with a primary focus on Options trading.
We are India’s largest and world’s 2nd ...Show moreLast updated: 11 days ago
- Promoted
Affiliate Manager - Lead Generation
Crossblade Media LLCBelgaum, IN Affiliate Manager - Lead Generation.Crossblade Media LLC is a performance-based lead generation company serving the US market.
We specialize in generating high-quality leads across multiple vertical...Show moreLast updated: 1 day ago
- Promoted
- New!
Deputy General Manager
Talent Corner HR Services Pvt LtdBelgaum (division) Operations / Production / Engineering.Solvent Extraction & Edible Oil.The DGM will lead end-to-end plant operations for the clients solvent extraction unit.
This role is responsible for achieving pr...Show moreLast updated: 7 hours ago
- Promoted
Head of Operations
ConfidentialBelgaum, India Hiring Operations Head for reputed manufacturing industry.Location : Belagavi (Karnataka).Operations Head to oversee the organization's ongoing operations and procedures of all three foundries, mach...Show moreLast updated: 12 days ago
- Promoted
Manager - Captive Insurance
Selections HR Services Private LimitedBelgaum, IN Finance & Accounting professional.Lead and manage a large team delivering middle-office services across Accounting, Treasury, Risk & Compliance.
Oversee and review management accounts, financial sta...Show moreLast updated: 18 days ago
- Promoted
Technical Services Manager
GenScriptBelgaum, IN Coordinate accountteam to drive business growth by strengthening the service levelto customer.Develop technical solution / innovation for regionalkey account and distributors to address customer need...Show moreLast updated: 30+ days ago
- Promoted
Lead – People Operations
Chargebeebelagavi, karnataka, in Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses.Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to ...Show moreLast updated: 15 days ago
- Promoted
Center Manager Branch Banking
APPBelgaum, Karnataka, India Regional Manager - Bancassurance.Recruit train and Supervise executives to achieve the agreed business targets and insurance sales in the defined cluster (40 and odd branches) and building a progre...Show moreLast updated: 30+ days ago
- Promoted
Revenue Operations Manager
XshoreBelgaum, IN We are seeking a data-driven and process-oriented.Revenue Operations Manager (RevOps Manager).CRM and email automation initiatives at Xshore.
This role is at the heart of our go-to-market operations...Show moreLast updated: 13 days ago
- Promoted
Senior Manager, New Initiatives
Knowledge NetworksBelgaum, IN Knowledge Networks (KN) is a global platform driving responsible AI governance and enterprise AI leadership.Through our flagship initiatives—Regulating AI and CAIO Connect—we convene policymakers a...Show moreLast updated: 9 days ago
- Promoted
Sr. Manager of Reservations
Yonder Talent IndiaBelgaum, IN We are seeking an experienced and strategic.This leader will oversee all aspects of reservation operations, from driving service excellence to operational efficiency and revenue performance.The ide...Show moreLast updated: 18 days ago
- Promoted
Business Operations Specialist
OTP TalenAqua Private LimitedBelgaum, IN Job Description : Business Operations Manager / Analyst / Specialist.Business Operations professional.The ideal candidate will bring expertise from.
Pharma, E-commerce, or Retail industries.This role...Show moreLast updated: 4 days ago
- Promoted
- New!
Senior Manager Marketing Operations
ZoomRxBelgaum, IN Senior Marketing Operations & Analytics Manager, Life Sciences.ZoomRx is a rapidly growing life science market research and consulting company founded upon the belief that there is important work t...Show moreLast updated: 8 hours ago
- Promoted
Senior Operations Specialist (Home Services)
InstaServiceBelgaum, IN Job Title : Senior Operations Specialist.InstaService is a fast-growing on-demand home services platform, offering professional.
California, Texas, Florida, and 23 other states.We are on a mission to...Show moreLast updated: 30+ days ago