Customer Success

Company Description Founded in 2017, Coleda B2B is a marketing consultancy firm based in Pune, India. We specialize in a range of sales and marketing services including lead generation, content creation, intent generation, sales pipeline augmentation, sales and marketing consultation, and branding. Our team of highly skilled professionals, mentored by industry veterans, is dedicated to providing cost-effective, intent-based, quality guaranteed solutions for your sales funnel progression. At Coleda B2B, we pride ourselves on our omnichannel, multi-touch approach and our commitment to delivering high-quality leads. Location : Giga Space, Viman Nagar, Pune Duration : 06 Months Internship (Full-time role after successful completion) Stipend : ₹12,000 / - per month Shift : Night Shift (Candidates must be comfortable working in night shifts) Job Description Responsibilities : Assist in onboarding and supporting clients. Collaborate with internal teams to ensure timely resolution of client concerns. Maintain accurate client interaction records. Contribute ideas to improve client experience. Qualifications Freshers or final-year students are welcome. Excellent communication and interpersonal skills. Strong problem-solving and multitasking abilities. Passionate about client success and relationship management. Basic understanding of MS-Excel