We are looking for a sharp, strategic, and relationship-oriented Account Lead who can take ownership of key client portfolios, especially enterprise and CxO-level relationships. This role requires someone with strong communication skills, a consultative mindset, and the ability to drive internal teams toward flawless execution.
You will lead client accounts end-to-end, right from understanding the client’s business to ensuring every deliverable reflects excellence.
1. Client Leadership & Relationship Management
- Own and lead relationships with key clients, including C-suite stakeholders and senior decision-makers.
- Understand client goals, pain points, and business priorities to act as a strategic partner, not just an executor.
- Conduct structured conversations, reviews, and planning sessions with clients.
- Build long-term trust and position the agency as their go-to partner.
2. Account Ownership
Take full ownership of assigned client accounts : performance, satisfaction, deliverables, timelines, and output quality.Maintain visibility across all ongoing activities : events, campaigns, creatives, production, content, and digital work.Drive clarity by converting client expectations into actionable briefs for internal teams.Anticipate needs, offer proactive ideas, and ensure client satisfaction at all touchpoints.3. Cross-Team Coordination
Function as the bridge between clients and internal teams; creative, design, production, digital, content, and on-ground events.Build a collaborative workflow to ensure seamless project execution.Track progress, identify risk areas early, and resolve bottlenecks before they impact delivery.4. Strategic Inputs & Thought Partnership
Provide strategic recommendations on event concepts, positioning, messaging, and audience engagement.Understand the IT / technology ecosystem, including enterprise buying behaviour and CxO priorities.Add value by sharing trends, insights, and creative approaches that elevate client outcomes.5. Growth & Upsell
Identify opportunities to expand the scope of work and introduce new services aligned with the client’s objectives.Work with leadership to build account growth plans and revenue forecasts.Manage proposals, pitches, and presentations with support from internal teams.Qualifications & Experience
8-10 years of experience in client servicing, account management, or account leadership, preferably in marketing, events, or integrated communication.Prior experience handling enterprise clients or interacting with CxOs is a strong advantage.Excellent communication, presentation, and stakeholder management skills.Strong understanding of event workflows, campaign execution, and cross-functional coordination.Ability to think strategically, manage pressure, multitask, and deliver consistently.A proactive, solution-oriented mindset with strong ownership and accountability.What Makes This Role Exciting
Work closely with industry leaders, CXOs, and global technology companies.Lead some of the most high-impact events and marketing initiatives in the IT ecosystem.Freedom to bring your strategic thinking, creativity, and leadership into every project.