Analyst - Information Technology

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Description

Job overview and responsibilities

This Product Analyst role is within the Passenger Service System Application Development area of United's Digital Technology Team. This role will focus on modern database creation for customer reservations and fulfillment of requested products and services.

In the analyst role, you will be responsible for performing detailed requirements analysis, documenting processes, crafting user stories, triaging issues, facilitating meetings, analyzing data and / or supporting functional / user acceptance testing. To succeed in this role, you should be familiar with Agile scrum software development methodologies, have a natural analytical way of thinking / problem solving and be able to explain difficult concepts to both technical and non-technical users.

• Works on one or more moderate to complex projects and manages projects of a wide scope
• Requires moderate guidance to manage work and time
• Create detailed workflow models and process maps based on input from multiple sources
• Breaks down Features into functional end user focused user stories that are clearly documented, communicated and maintained with the solution and associated analysis
• Interacts daily with agile team members including Architecture, Development, Quality Assurance (QA), Scrum Master and Project Manager
• Reviews and validate QA test plans; support the QA team during test execution

Qualifications

What's needed to succeed (Minimum Qualifications) :

Reliable, punctual attendance is an essential function of the position

Qualifications

What will help you propel from the pack (Preferred Qualifications) :

Skills Required

Confluence, Agile, Scrum, Jira, Azure Devops