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Customer Service - Non Voice
White Forcebangalore, India17 hours ago
Job descriptionAchieve tasks Respond to customer inquiries via email, chat, or social media in a timely Provide accurate information regarding products, services, and company Escalate complex or unresolved issues to the appropriate department. Maintain accurate records of customer interactions and actions taken in Prepare and update reports as required by the management team. Ensure written communication meets quality standards, including Adhere to response time guidelines to meet service level agreements
Job description
HIRING FOR CUSTOMER SERVICE - Non voice
Location - Bangalore
Roles & Responsibilities
- Create an inspiring team environment with an open communication
culture
and professional manner.
policies.
the company's CRM system.
grammar, tone, and clarity.
(SLAs).
Email =
Contact No.-
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Customer Service • bangalore, India
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