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Infosys BPM is Hiring Freshers! Customer Support - International Voice Process - Apply Now

Infosys BPM is Hiring Freshers! Customer Support - International Voice Process - Apply Now

Infosys BPMbangalore, karnataka, in
20 days ago
Job description

Dear Candidate,

Infosys BPM Ltd. is hiring Freshers for a Customer Support Executive – International Voice Process Role

📍 Location : Bangalore

🕒 Shift : Rotational (24 / 7)

📅 Working Days : 5 Days a Week

We are hiring dynamic and customer-focused professionals for our international voice support team. If you have a passion for solving customer queries and thrive in a fast-paced environment, this is the opportunity for you!

🔹 Key Responsibilities :

  • Handle inbound and outbound customer calls for international clients.
  • Resolve queries efficiently and professionally.
  • Maintain high levels of customer satisfaction and service quality.
  • Document interactions and escalate issues when necessary.

🔹 Requirements :

  • Excellent communication skills in English.
  • Ability to work in rotational shifts (including night shifts).
  • Strong problem-solving and interpersonal skills.

    • 🔹 What We Offer :

  • Competitive salary
  • 5-day work week with rotational offs.
  • Growth opportunities and skill development.
  • Supportive work culture and global exposure.

    • Preferred Qualifications : Any Graduate

  • Additional certifications in customer service / upskilling

    • Note : Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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    Fresher • bangalore, karnataka, in