Designation : Associate Director / Director
Purpose of the role
To achieve sales goals for a geography / territory / service line by efficiently managing the selling process, maintaining & enhancing existing client relations, building on potential customers and with a focus on sales operations.
Scope –
This role is responsible for achieving sales targets of company’s Discovery Solutions services within a defined geographic area / service. Building customer relations & pipeline. Liaison with clients & delivery teams for ongoing and prospective business opportunities.
This is an Individual Contributor role.
Responsibilities –
o Directly responsible for the sales target achievement in all service lines for the international & domestic territory
o Responsible for detailed and accurate sales forecasting, building pipeline & budgeting for overall territory / services
o Represent the company at conferences, trade fairs, networking events and professional meetings for sales achievement, pipeline building and customer relationship building
o Build a network of contacts in a territory and effectively leverage it for identifying and pursuing new business opportunities and expand existing business.
o Analyze customer requirements and check suitability of Aragen’s offerings & then pitch for sale
o Create and deliver powerful presentations, tailoring communication based on client with a view to win the business
o Have informed interactions with key client contacts
o Responsible for accurate sales forecasting for the territory assigned & building pipeline
o Gather market intelligence on customer organizations and industry activity and share relevant customer knowledge with the organization to ensure the opportunities are addressed
o Develop & execute territory plan to achieve sales goals
o Liaise with other functions (Scientific, Proposals, Marketing, SCM, HR etc.) internally to ensure achievement of sales objectives
o Take regular feedback from clients and monitor customer satisfaction
o On-time updating of Salesforce.com(SF) tool / any other online tools and complying with other reporting / MIS norms
o Ensure cost effective / optimal financial budget management with respect to travel, stay, conferences, dining, etc
o Responsible for collections as per agreements / contracts / company norms
o Responsible for client engagement
o Cultivate effective business relationships with key decision makers of customers / clients
o Manage customer expectations and contribute to a high level of customer satisfaction.
o Ensure proactive client communication as maybe required
o Travel for in-person meetings with customers and partners and to develop key relationships.
o Explore new engagement / relationship with clients on a continuous basis
o Inculcate culture of collaboration with other team members
o Nominate self for trainings based on the needs identified by self / supervisor
o Continuously update self on industry, market trends / area of work
Competencies critical for the role
1. Ability to effectively showcase Aragen value proposition
2. Business networking & territory development
3. Market intelligence, market understanding & forecasting
4. Ability to influence & negotiate
5. Account management & account development
6. Ability to win deals
Behavioral Competencies
1. Communication
2. Result Orientation
3. Planning & Organizing
4. Customer Orientation
5. Innovation & Process Improvement
Academic qualifications and experience required for the role :
Master’s in Business Administration (Marketing) with preferably graduation in Science
8 to 12 years of relevant business development experience
Additional Requirements
Excellent Communication skills in English (Both verbal & Written)
Director Development • Hyderabad, Telangana, India