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Head of Operations (D2C / Ecom) || CTC upto 48 LPA

Head of Operations (D2C / Ecom) || CTC upto 48 LPA

TalentiserPune, Maharashtra, India
6 hours ago
Job description

We are Looking for Head of Operations for a large D2C brand

Strategic Leadership :

  • Define and execute the overall operations & supply chain strategy aligned with the company’s growth objectives.
  • Build and scale systems, processes, and infrastructure to support a rapidly growing omnichannel business. Supply Chain & Procurement :
  • Oversee end-to-end supply chain functions — procurement, vendor management, inventory, inbound / outbound logistics, and order fulfillment.
  • Develop and maintain strong vendor relationships ensuring quality, reliability, and cost efficiency.
  • Drive demand and supply planning, ensuring optimal stock levels and minimal wastage.

Warehousing & Distribution :

  • Lead multi-hub warehousing operations, focusing on capacity planning, automation, and accuracy.
  • Optimize distribution networks for speed, service, and cost across D2C, retail, corporate gifting and marketplace channels.
  • Ensure on-time deliveries with high order accuracy and customer satisfaction. Process Excellence & Technology :

  • Implement process improvements and automation initiatives to enhance productivity and reduce turnaround time.
  • Leverage data analytics to track KPIs, forecast demand, and identify bottlenecks.
  • Collaborate with tech teams to integrate SCM and ERP systems for real-time visibility and decision-making. Cross-Functional Collaboration :
  • Partner with Marketing, Category, Finance, NPD, Sales and Customer Delight teams to ensure operational agility.
  • Support product development and new launches with effective supply chain planning and execution. Team Leadership :
  • Build, mentor, and lead a high-performing operations team.
  • Foster a culture of accountability, innovation, and continuous improvement.
  • Key Skills & Experience :

  • 8-10 years of experience in Supply Chain, Operations, and Logistics, preferably within a D2C, FMCG, or E-commerce environment.
  • Deep understanding of procurement, planning, warehousing, logistics, inventory, and fulfillment operations.
  • Proven ability to scale operations in a fast-paced, high-growth setup.
  • Strong analytical, problem-solving, and decision-making skills.
  • Hands-on experience with ERP / SCM tools and automation systems.
  • Excellent leadership, stakeholder management, and communication skills. Education :
  • MBA in Operations / Supply Chain / Logistics Management from a reputed institute preferred
  • Engineering background would be an added advantage. What You’ll Bring :
  • A strategic mindset with a bias for action.
  • The ability to build processes without losing agility.
  • Passion for operational excellence and sustainability.
  • Strong people leadership and cross-functional collaboration abilities.
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    Head • Pune, Maharashtra, India

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