Client Success Manager - Media
SRV MediaAreā, Republic Of India, IN12 hours ago
Job descriptionCross-functional Collaboration : Work closely with creative, analytics, and content teams to align ad messaging with media strategy. Reporting & Insights : Deliver actionable reports with insights and recommendations; Client Success & Retention : Identify growth opportunities, upsell additional services, and ensure client satisfaction and retention. Market & Platform Trends : Stay updated with the latest changes in Google and Meta ad ecosystems, beta products, and algorithm updates to keep clients ahead of the curve. 3–6 years of hands-on experience managing paid campaigns on Google Ads (Search, Display, YouTube) and Meta Ads (Facebook, Instagram) . Strong understanding of digital media planning, performance metrics, and attribution modeling. Proficiency with tools like Google Analytics, Tag Manager, Data Studio, Meta Business Suite, and Excel / Sheets. Strong client-handling, communication, and presentation skills. Analytical mindset with the ability to translate data into actionable business insights. Experience working in a digital agency environment (preferred). (Bonus) Knowledge of LinkedIn Ads, Programmatic Buying, or Marketing Automation tools. Bachelor’s degree in Marketing, Business, or a related field. Google Ads and Meta Blueprint certifications are a plus. Demonstrated success in meeting ROI or performance targets.
About the Company :
We are a digital-first marketing agency helping brands grow through intelligent performance media, creative strategy, and data-driven insights. Our clients span industries including eCommerce, real estate, education, BFSI, and D2C.
Role Overview :
The Media Account Manager will lead client media strategy, planning, and execution across Google Ads and Meta Ads platforms. You’ll act as both a strategic consultant and client success partner , ensuring that performance outcomes align with client goals while nurturing long-term partnerships.
Key Responsibilities
- Campaign Strategy & Planning :
- Develop and execute comprehensive digital media strategies across Google (Search, Display, YouTube) and Meta (Facebook / Instagram) channels.
- Client Management :
- Serve as the primary point of contact for clients, building trust, understanding business objectives, and communicating campaign performance clearly and proactively.
- Performance Optimization :
- Monitor campaign results daily;
analyze metrics such asCPA, ROAS, CTR, and conversion rates to deliver consistent improvements.
present results to clients and internal stakeholders.
Required Skills & Competencies
Qualifications
Create a job alert for this search
Media Manager • Areā, Republic Of India, IN
Related jobs
- Promoted
- New!
Client Success Manager
Griffin Management Solutions Pvt LtdRepublic Of India, IN Proficiency in MS Office (Excel mandatory).Knowledge of Statutory Payments (ESIC, PF, PTax, TDS etc).Handle new employee orientation and on boarding processes.
Organize employee engagement activitie...Show moreLast updated: 12 hours ago
- Promoted
Customer Success Manager
Crayon DataChennai, Republic Of India, IN Chennai (40–50% travel to Riyadh).We’re looking for a Customer Success Manager with a strong background in data, analytics, or AI-driven platforms.
In this role, you will act as the bridge between e...Show moreLast updated: 18 days ago
- Promoted
- New!
Client Success Lead
PinnacleURepublic Of India, IN Position : Customer Success Manager.Client : Voice enabled chat bot software.Establish clear client retention goals.Define success milestones for the clients and employees to work towards.Assist cust...Show moreLast updated: 10 hours ago
- Promoted
Customer Success Manager
LogFix SCM Solutions Pvt LtdChennai, Republic Of India, IN Business Development Manager – Events & Exhibitions / Customer Success Manager.Minimum 10 years (at least 8 years in the Events & Exhibitions industry).
English, Hindi, Tamil (Mandatory).Please drop...Show moreLast updated: 7 days ago
- Promoted
Customer Success Manager
ZocketChennai, Republic Of India, IN Customer Success Manager ( US ).At Zocket, we are pioneering the future of marketing by harnessing the power of Artificial Intelligence to transform how businesses automate and scale their marketin...Show moreLast updated: 30+ days ago
- Promoted
Customer Success Manager
GleantapNagpur, IN Gleantap is an intelligent customer experience platform for fitness & wellness clubs, enabling them to enhance sales & marketing efforts through data-driven campaigns.
Businesses can utilize context...Show moreLast updated: 1 day ago
- Promoted
Saasvaap - Manager - Client Success
Saasvaap Inc, India Description : About the Role : We are seeking a proactive and client-focused Client Success Manager to build strong relationships with our customer...Show moreLast updated: 24 days ago
- Promoted
Associate Manager - Customer Success
Media.netRepublic Of India, IN As an Associate Manager - Customer Success, you are someone who comes with 2-3 years of Account Management / Business Development / problem solving / hustling experience in a high growth internet star...Show moreLast updated: 17 days ago
- Promoted
- New!
Client Success Manager
Fluidscapes ConsultantsRepublic Of India, IN We are looking for a dynamic and results-driven Account Manager to manage client relationships and oversee creative projects from concept to execution.
The ideal candidate will serve as the bridge b...Show moreLast updated: 12 hours ago
- Promoted
- New!
Client Success Manager
Call2ConnectAreā, Republic Of India, IN Position : - Relationship Manager.Product : - Ulip plans(mutual Fund).Some basic eligibility criteria are given below : : - Graduate / Post-graduate (Preferred).
Financial products knowledge is must (MF / FD / ...Show moreLast updated: 12 hours ago
- Promoted
Customer Success Manager
Total CollectR Virtual Collector & Debt NegotiatorNagpur, IN We're a fast growing SaaS company on the hunt for an experienced Customer Success Manager who can help us build our Customer Success Department from the ground up.
That means we're looking for build...Show moreLast updated: 1 day ago
- Promoted
- New!
Digital Client Success Lead
OpenHireRepublic Of India, IN Location : Linking Road, Bandra West.Experience : 4+ years, Agency Experience Must.We’re looking for someone who understands 360° digital, can lead digital projects end-to-end and work seamlessly wit...Show moreLast updated: 2 hours ago
- Promoted
Manager Success Factors People Analytics(Canva)
VOISPune, Republic Of India, IN VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations : Albania, Egy...Show moreLast updated: 9 days ago
- Promoted
- New!
Customer Success Manager
PinnacleURepublic Of India, IN Position : Customer Success Manager.Client : Voice enabled chat bot software.Establish clear client retention goals.Define success milestones for the clients and employees to work towards.Assist cust...Show moreLast updated: 6 hours ago
- Promoted
Customer Success Manager
HireginieRepublic Of India, IN SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers.It provides tools for shipment tracking, returns management, delivery analytics, and a...Show moreLast updated: 30+ days ago
- Promoted
Media.Net - Client Success Manager
Media.net, India Manager of Client Success to join our team.This role will be instrumental in developing and maintaining client relationships with advertising agencies, holding companies, and key account teams repr...Show moreLast updated: 30+ days ago
- Promoted
Senior Client Success Manager
CloudHireRepublic Of India, IN The Senior Customer Relationship Manager (Senior CRM / CRE) is responsible for leading client relationship operations, ensuring exceptional customer experience, managing documentation, supporting loa...Show moreLast updated: 1 day ago
- Promoted
- New!
Client Engagement Manager
PinnacleURepublic Of India, IN Position : Customer Success Manager.Client : Voice enabled chat bot software.Establish clear client retention goals.Define success milestones for the clients and employees to work towards.Assist cust...Show moreLast updated: 10 hours ago