Store Manager

GENERAL JOB DESCRIPTION

We are seeking a Store Manager to lead daily store operations and deliver a premium customer experience. This is a customer-facing role (not sales-driven), requiring excellent communication, refined presentation, and the ability to engage confidently with high-net-worth clients. The role also involves administrative support and ensuring world-class store standards.

DUTIES AND RESPONSIBILITIES

1. Welcome and assist HNI / Ultra-HNI customers with personalized service.

2. Provide accurate product information and tailored recommendations.

3. Coordinate and support meetings for senior team members and clients.

4. Maintain a luxury retail environment — organized, clean, and professional.

5. Handle customer queries with discretion and ensure seamless resolution.

6. Support store-related administrative and operational activities.

7. Prepare and share quotations / proposals using software tools in a timely and professional

manner.

KNOWLEDGE & SKILLS

• Exceptional interpersonal and communication skills.
• Polished, professional, and customer-first approach.
• Ability to confidently interact with HNI / Ultra-HNI clients.
• Strong organizational and time management abilities.
• Presentable personality with refined grooming standards.

QUALIFICATION & EXPERIENCE