Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your Role
- Responsible for performance monitoring and daily system administration, including server monitoring, service configuration, IIS, drive usage, and timer jobs.
- Perform administrative tasks such as site creation, page / library creation, site permissions, and user issue resolution.
- Monitor SharePoint logs, activities, events, and assets.
- Troubleshoot SharePoint application issues and perform root cause analysis.
- Handle ServiceNow tickets within defined SLA boundaries.
- Provide 24x7 support for SharePoint infrastructure and applications.
- Review and monitor usage and health reports.
- Support BAU (Business As Usual) activities in collaboration with application support teams and vendors.
- Manage servers in a SharePoint multi-site farm, including setup and configuration of SharePoint services.
- Maintain Web Front End Servers, Indexing Servers, and aspects of database server maintenance.
Your Profile
Strong hands-on experience with Microsoft SharePoint (2010 / 2013 / 2016) and Microsoft 365 (O365).Strong hands-on experience with web and application services running on Microsoft IIS.Strong hands-on experience with Windows Server and MOSS (Microsoft Office SharePoint Server).Experience in SharePoint infrastructure support in enterprise environments.Experience in working with ServiceNow for incident and request management.Experience in meeting and adhering to IT Service Level Agreements (SLAs).What You Will Love About Working at Capgemini
Opportunity to work on collaborative software platforms like SharePoint and Microsoft 365.Exposure to enterprise-grade IT infrastructure and global delivery models.Focus on automation, service excellence, and continuous improvement.Inclusive culture, strong support system, and career development opportunities.Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.