National Head - Retail Branch Banking

Key Responsibilities

• Strategic Growth :   Design and execute cohesive strategies for CASA, liabilities, third-party products, Gold loan etc to achieve sustainable, profitable growth.
• Sales & Network Expansion :   Lead branch performance, expansion, and channel productivity & Profitability initiatives with clear business and compliance outcomes.
• Customer Engagement :   Drive superior customer acquisition, retention, and cross-sell through personalized relationship banking and service excellence.
• Governance & Compliance :   Uphold the highest standards of process integrity, internal control, and regulatory compliance across all branches.
• People & Leadership :   Mentor zonal and regional leaders, build leadership capability, and nurture a strong succession pipeline for future growth as well as collaborate wth all stakeholders / Products & Channels.
• Transformation & Innovation : Champion digital adoption, process efficiency, and new-age banking practices.

Minimum Requirements

Expertise :

Leadership Attributes :

Skills Required

CASA growth, liability management, asset products promotion, branch network leadership, sales & operations management