Citrix Specialist

Job Role : Citrix Virtual DesktopLocation : BangaloreExperience : 6-10 YearsResponsibilities : - Responsible for performing troubleshooting of tickets for Citrix environment and driving towards resolution.- Installation / configuration / managing XenDesktop farm (latest version 7.X)- Advanced - Should be managing Xen Server farm at multiple sites.- Creation of Citrix VM / Clone providing them via provisioning server- Backup / hot fix installation on XenServer- Handle & Monitor Netscaler, Cloud Connectors, Storefront Servers.- Manage Published VDI solution through Apache Cloudstack.- Publishing applications / Desktops via Citrix DaaS- Handle all tickets escalated by Field IT or Service Desk or forwarded from other service teams.- Build / test Citrix / WTS software packages based on SAP release cycles- Publish, update and support Citrix / WTS software packages- Apply common updates on Published Apps- Support and maintain test & production environment- Support and maintain all scripts / settings that are used in the environment- Build / deploy / decommission virtual servers (IMAC activities)- Provide access to the environment via predefined groups in SAP directory services- Perform evaluation and testing of any new Citrix client- Perform periodic and emergency systems maintenance including patching.- Coordinate with third-party suppliers and SAP internal departments on related support activities.- Support multi-cloud platforms.- Review the SCOM alerts- Proactively monitor all the critical applications / Desktops every six hours