Supervisor, People Experience [T500-20684]

About McDonald’s :

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Job Description :

McDonald’s has an exciting opportunity for a

Supervisor, People Experience (Corporate HR Generalist) role based in our India Global Business Services Office.

You will provide day-to-day HR delivery support for all corporate roles based in the Canada Market. Additionally, you will work to foster a consistent and positive employee experience, ensuring alignment with organizational priorities and local market needs. This role will work closely with in-market Canada Corporate People Partner.

The candidate is expected to reside within India.

Responsibilities

In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to :

Cross-Functional Collaboration & Partnerships :

Collaborate with in-market Corporate People Partner to manage programs for all Canada Corporate staff (global and non-global), including training programs, career growth, and employee engagement activities

Coordinate with in-market TA team and Corporate People Partner to align work with strategic TA initiatives in the market

Coordinate as needed with Global HR team to support globally led HR initiatives

HR Delivery :

Manage the delivery of People initiatives for all Corporate staff in the Canada Market including those in non-globalized functions (e.g., Canada Operations, Canada Marketing) and Canada based global staff (e.g., Global People, Global Finance, etc)

Review corporate employee concerns, grievances, or conflicts, partnering with appropriate in-market team members to resolve issues effectively to manage corporate Employee Relations

Support HR administration activities that can’t be resolved within McDonald's + self-service for Canada corporate employees

Talent Acquisition & Execution :

Enable the delivery of best-in class talent acquisition strategies in the market

Support the execution of local talent programs (e.g., Corporate Engagement) through the development of presentation materials, resources and tools

Qualifications

Basic Qualifications :

Degree in Human Resources, Business Administration, Organizational Development, or related field; advanced degree preferred

Experience working in Human Resources or Project Management

Experience operating in large, multi-national corporations in a highly matrixed, complex structure

Experience working across many countries and cultures

Understands the needs and challenges of global leaders

Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions

Knowledge of learning & development trends, regulations, and best practices

Preferred Qualifications :

Corporate HR Expertise & Skills

Technical knowledge in areas of HR processes

Excellent analytical, problem-solving, and data-analysis skills

Ability to write well and communicate effectively across all layers of the organization

Knowledge of HR compliance and data privacy regulations

Strong business acumen

Open to learning new systems and processes

Exceptional communication (verbal and written) and interpersonal skills

Positive attitude and a willingness to learn; self-starter

Strong ability to influence others; able to build and drive a strong business case for people as a growth driver

Continuous improvement and growth mindset