ServiceNow ITAM Solutions Architect

Job Title : ServiceNow-ITAM

Locations : Hyderabad,Noida, gurugram(Hybrid)

Experience : 8– 12 Years (STRICTLY)

Employment Type : Permanent

Notice Period : Immediate Joiners Only

About the Company

Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.

Job Description

"Key Responsibilities

Design develop and implement Platform Performance Analytics solutions in ServiceNow

Configure data sources indicators breakdowns and widgets in the PA module

Develop interactive dashboards scorecards and reports aligned to stakeholder needs

Optimize data collection jobs and ensure the accuracy and timeliness of analytics data

Work with process owners and business analysts to translate business goals into measurable KPIs

Maintain data governance standards and enforce best practices in analytics modelling

Support ongoing enhancement troubleshooting and optimization of existing PA solutions

Participate in sprint planning code reviews and agile ceremonies as part of a development team

Collaborate with integration teams for crossplatform data

modelling eg CMDB Incident Change

Provide mentorship to junior developers as needed

Mandatory Skills

• 5 years in ServiceNow development with 2 years in Performance Analytics
• Strong knowledge of ServiceNow PA components indicators time series breakdowns etc
• Handson experience with JavaScript Glide APIs and ServiceNow REST APIs
• Expertise in ServiceNow modules ITSM CMDB and IncidentChange Management
• Familiarity with data visualization and storytelling best practices
• Certified Implementation Specialist Performance Analytics preferred

Desirable

Important Note (Please Read Before Applying)

🚫 Do NOT apply if :

✅ Apply ONLY if you meet ALL criteria above. Random / irrelevant applications will not be processed .