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E-Commerce Sales Consultant

E-Commerce Sales Consultant

GehnaChennai, Republic Of India, IN
1 day ago
Job description

Note : We will review the application only for the candidates who follow the points mentioned at the end of the post.

Learn more about Gehna at - www.Gehnaindia.Com

Job Location : Chennai

Job Description :

  • Effectively assist customers by resolving their queries for jewelry products via Whats App Chat & emails.
  • Update customers when required on order status, delivery details, returns processing & refunds.
  • Internal coordination with production & design teams to track and manage customer orders statuses.
  • Co-ordinate jewelry customization briefs with the design & production team and convert the online requests to orders.
  • Assist Customer on Voice & Video Calls to show Jewelry Products.
  • Track & measure all customer support tickets and provide weekly updates to the manager.

Ideal Candidate :

  • Excellent English Communication Skills (Fluency of Tamil & Hindi a bonus)
  • You are good at multi-tasking.
  • You love collaborating & working as a team.
  • You are a go-getter, always up for new challenges.
  • Love for Jewelry.
  • Prior experience of working in D2C / e-commerce companies & customer relationship roles is a plus.

    • Things to note :

  • We are a small & growing team and we work hard. We are not afraid to get our hands dirty, fail & learn.
  • Salary Range for this role is 30K-40K INR / month.
  • Candidates applying for this post should be residents of Chennai or willing to relocate to Chennai.
  • If interested, please apply with your resume & short note about you to careers@gehnaindia.com.
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    Sales Consultant • Chennai, Republic Of India, IN

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