▷ [22 / 10 / 2025] Business Analyst

RESPONSIBILITIES :

• Participate in planning and implementing eCommerce solutions for global markets.
• Lead the analysis and thorough documentation of current and future state business processes that require improvement. Identify opportunities to innovate.
• Recommend solutions to improve Commerce functionalities, business practices & procedures.
• Distinguish requests from underlying needs. Evaluate information received, deconstruct high-level information into functional details and translate low-level information into business requirements.
• Capture use cases, user stories and acceptance criteria for the new requests. Develop UI / UX or other artifacts to facilitate requirement elaborations as needed.
• Participate in sprint planning & grooming session. Elaborate on requirements and expectations for project team.
• Produce business flowcharts or other visual aids to communicate changes to the business teams.
• Check feasibility by comparing functional needs with the Salesforce Commerce Cloud solution and make recommendations to the Product Owner.
• Configure all aspects of storefronts for the global markets based on their localized requirements.
• Manage multiple initiatives, priorities, tasks and deadlines in a rapidly changing environment.
• Partner with SI partners on implementing the solutions and work with cross-cloud teams throughout the organization in supporting Project One initiatives.
• Assist business team and QA team in designing test cases, validate the features and end-to-end testing.
• Participate in cross-cloud meetings, eCommerce UAT and roll-out activities.
• Assist in developing training materials on the Business Manager tool and eCommerce features for the business users and regional support teams.

SKILL SET REQUIREMENTS :