Key Responsibilities
- Handle customer retention activities via non-voice channels such as email and chat.
- Perform accurate and timely data entry tasks.
- Respond to customer queries efficiently while maintaining high-quality standards.
- Work flexible night shifts as per business requirements.
- Collaborate with the team to achieve service targets and KPIs.
- Maintain records and report issues to supervisors as needed.
Skills Required
Bpo, Email Support, Fresher, Typing, Typing Speed, Non Voice Process