Customer Experience Product ManagerPilgrim • Republic Of India, IN
Customer Experience Product Manager
Pilgrim • Republic Of India, IN
2 days ago
Job descriptionExperience : 3-5 years of B2C product management experience. Analytical Mindset : Strong ability to analyze data, draw insights, and make data-driven decisions. Technical Fluency : Basic understanding of UI / UX design principles, Experience with Shopify, SQL, Python and development fundamentals. Agile Expertise : Experience with agile processes, including sprint planning, backlog management, and product releases. Customer-Centric Approach : Passion for advocating customer needs and delivering exceptional user experiences. Communication Skills : Excellent verbal and written communication skills, with the ability to mediate between technical and non-technical teams. Collaboration : Proven ability to work effectively in cross-functional teams and manage multiple stakeholders.
About
Product Manager : Are you passionate about crafting seamless digital experiences and driving impactful product strategies? We’re looking for a dynamic Product Manager to join our team and play a key role in enhancing user experience, boosting performance, and optimizing conversions across our website and digital products. If you have a strong analytical mindset, a customer-first approach, and love collaborating with cross-functional teams, this is your chance to make a real impact!
Responsibilities :
- Product Roadmap : Define and execute the product roadmap, ensuring alignment with business goals and customer needs.
- Cross-Functional Collaboration : Work closely with UI / UX designers, engineering teams, operations, and other stakeholders to deliver high-quality products.
- User Journey Optimization : Use analytics, A / B testing, and customer feedback to optimize user journeys and improve conversion rates.
- Data-Driven Decision Making : Coordinate with data teams to gather insights from tools like Shopify, CleverTap, Google Analytics, and others for benchmarking and impact analysis.
- Sprint & Release Management : Manage sprints, product releases, and launches, fulfilling scrum duties as a Product Owner (e.G., sprint planning, backlog grooming).
- Issue Resolution : Proactively identify and resolve strategic and technical issues that may impact the team’s ability to meet goals.
Key Requirements :
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Product Manager • Republic Of India, IN
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