Social Media and Digital Client Servicing Manager

Responsibilities

Develop Social Media brand strategy for the clients designated

Present the Social Media brand strategy to get client sign off

Develop content strategy - annually, quarterly and monthly - with the content team that aligns with the social media brand strategy and digital communications objectives of the clients.

Build the content plan based on the content strategy

Guide and work with the content and creative teams to deliver client briefs and monthly content strategy

Work on new ideas of content development and presentation on social media channels

Ensure brand consistency by complying with client brand guidelines and internal hygiene standards of Thoughtcom

Reporting : Weekly, Monthly, Quarterly and Annually reporting and campaign reports

Vendor management across digital marketing activities like paid media, website & app development and live amplification

Billing and follow-ups

Collaborate with other verticals and brainstorm on proactive ideation to upsell, cross-sell other offerings of Thoughtcom

Qualifications

Excellent written and spoken English skills

Proven work experience of at least 5 years in a client servicing role for social media marketing for large brands. Experience in automotive sector will be an added advantage

Verifiable experience with MS Office tools

Process-driven approach and time management skills

Graduate / Post Graduate degree in Marketing

About Thoughtcom

Thoughtcom is a full-service communications agency. We partner with some of the largest B2B brands in India and with their international offices, to build brand, employee and product narration and lead generation for performance marketing. From building new insights and igniting ideas that create the right impact we keep evolving ways to churn in great business action for our clients.