Customer Service Innovator

Customer Service Innovator

We're seeking a meticulous professional with hands-on experience in customer service operations, e-commerce, or operations management.

Our goal is to empower AI-driven customer support systems by building workflows that streamline interactions and improve accuracy.

• Develop ticket handling and chat / email workflows for seamless customer interactions.
• Validate AI-generated outputs to ensure accuracy and compliance.
• Simulate escalations and SLA tracking within support workflows.
• Provide structured annotations and datasets for improved LLM training.

Requirements :

Turing Perks :

Please note that this position requires a strong understanding of customer service operations and AI-driven workflows. If you have the necessary skills and experience, please apply.