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▷ Urgent! Customer Service Specialist

▷ Urgent! Customer Service Specialist

NAZZTECNoida, Uttar Pradesh, India
7 hours ago
Job description

Job Title : Customer Support Expert (Chat Process) – Travel / Airline / OTA Domain

Location : Sector 142, Noida

Work Schedule : 5 Days a Week | Rotational Shifts & Week-offs

Travel Range : Candidates within a 30 km radius will be considered

Shift : Night Shift (One-sided cab facility provided)

Compensation (CTC) : ₹3 LPA

Eligibility

  • Education : Graduate preferred
  • Prior experience in customer service / contact centre is mandatory
  • Minimum 6 months of domestic customer support experience required

About the Role

We are seeking Customer Support Experts for our International Chat Process in the Travel / Airline / OTA industry. If you are customer-focused, tech-savvy, and passionate about delivering exceptional service, this role offers you the opportunity to build a rewarding career in the travel domain.

Key Responsibilities

  • Handle customer queries via chat, ensuring timely and accurate resolutions
  • Assist customers with flight bookings, rescheduling, cancellations, and refunds
  • Ensure strict adherence to process guidelines, service quality, and compliance standards
  • Collaborate with team leads, subject matter experts, and support staff to achieve performance goals
  • Maintain confidentiality of customer data and ensure compliance at all times
  • ✅ Why Join Us?

  • Opportunity to work in the fast-growing travel & airline industry
  • Exposure to international customer support processes
  • Supportive work culture with career growth opportunities
  • #CustomerSupport #ChatProcess #CustomerService #HiringNow #JobOpening #CareerOpportunity #NowHiring #NoidaJobs #DelhiNCRJobs #JobSearch #WorkWithUs #JoinOurTeam #JobSeeker #JobAlert #ImmediateHiring #CareersInNoida #TravelIndustryJobs #AirlineJobs #OTAjobs #InternationalProcess #CustomerCare #CustomerExperience #CustomerFirst #SupportJobs #ClientService #GraduateJobs #FreshersWithExperience #CallCenterJobs #BPOJobs #VoiceAndNonVoice #TechSavvy #ServiceExcellence #WorkCulture #GrowthOpportunity #CareerGrowth #TeamWork #JobPosting #WorkOpportunity #CareerGoals #EmploymentOpportunity #WorkLife #WorkInNoida #JobsInDelhiNCR #InternationalDesk #NightShiftJobs #JobVacancy #CareerPath #WorkEnvironment #TravelSupport #AirlineSupport #ApplyNow

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    Customer Service Specialist • Noida, Uttar Pradesh, India

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