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Assistant Manager

Assistant Manager

ConfidentialPune, Delhi, Bengaluru / Bangalore
30+ days ago
Job description

Job Description Position S0 / AM / DMNo. of Positions  Department Direct Sales Force Function CAT-Elite Reporting to Branch Relationship Manager Band 5 / 5A / 5B Location - Comp.   Job Summary

Is responsible for generating revenue by focussing on Service to sales through relationship management, sales productivity-per-executive, thereby achieving sales & service targets. Also has the flexibility to increase productivity and meet targets through self-sourced business from HNI clientele. Key Responsibilities :

Maintain Customer Relationship

  • Build sustainable relationships and trust with customer via open and interactive communication
  • Regular & timely interaction with the customer via various modes like calls, whatsapp, EDMs etc. as decided per the business plan
  • Explain customized proposition to the customer basis the important dates (Birthday, Term Renew etc.)
  • Perform annual protection review calls as per the timelines

Campaign Calling

  • Perform Segmented product based campaigns including GLIP, SWP, FWP and others
  • Perform Service Request Calls

  • Keep records of customer interactions and ensuring timely processing of client service request
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Provide accurate, valid and complete information by using the right methods / tools
  • Ensuring business hygiene by controlling vectors like 13th month persistency, incident rate and free-looking etc.
  • Essential Qualifications

    Graduate

    Good to Have :

    Certifications in Financial markets like - AMFI / CFP, Gender Female (Preferred)

    Minimum 1 Yrs. of experience in selling any financial products

    Competence required :

    Good Communication (Verbal & Written), Experience in selling multiple financial products, Interpersonal communication, Customer centricity, Experience in sales verticals dealing with HNI customers

    Skills Required

    Life Insurance, Field Sales

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