Senior Analyst- GHRSS Learning and Development (Talent Operations and Performance Management)

Overview

The Early Talent Operations Coordinator will support the operational and administrative aspects of Early Talent programs at Gallagher. This role involves documenting business processes, coordinating recruitment tasks such as candidate communication and event registration, maintaining SharePoint pages, and managing stakeholder follow-ups. You will also analyze program insights through surveys, generate reports, and identify opportunities to streamline processes for improved efficiency and effectiveness. How you'll make an impact Responsibilities Capture and document detailed business processes for new initiatives, ensuring smooth and consistent execution through design and implementation. Support the operational aspects of various Early Talent programs, including managing stakeholder follow-ups, creating calendar invitations, tracking activities, and generating detailed reports. Ability to manage multiple projects and activities simultaneously in a high-volume environment, while balancing competing deadlines and collaborating with various stakeholders. Coordinate various recruitment operational tasks, including candidate communication, event registration, and collateral orders coordination with external vendors. Maintain the internal SharePoint pages for Early Talent programs Support the development and analysis of surveys using survey tools and methodologies to gather actionable program insights and drive data-driven decision-making. Identify opportunities to enhance and streamline processes, focusing on increasing efficiency, effectiveness, and adaptability. Provide administrative support across programs Key Competencies Attention to detail Process orientation Stakeholder management Time management Proactive communication About you Qualifications Bachelor’s degree in Business Administration, Human Resources, or a related field. 4-6 years of experience in operations coordination, preferably within HR or L&D. Strong organizational and communication skills. Proficiency in Microsoft Office Suite and collaboration tools (, SharePoint, Teams, Excel). Experience with data tracking and reporting tools is a plus. Excellent analytical and problem-solving skills, with the ability to interpret data and provide actionable insights. Strong project management skills, with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Preferred but not required Familiarity with survey development tools, methodologies, and data analysis techniques. Experience in designing and implementing talent development programs, including leadership development and performance management. Proficiency in HRIS and talent management software Experience with data tracking and reporting tools