Job Role
- Managing team of leaders and Relationship Managers at Regional Level
- Drive team for new acquisition through Branch Banking and / or Customer referrals
- To build relationships with key persons (CFOs / promoters) in the target segments & build client trust & confidence.
- Focus to continually increase the Book size, SOH and profitability of the Location
- To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships.
- Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity)
- Resolving / Addressing regional level concerns
- Drive adoption of various digital initiatives at regional level
- To ensure right sourcing is being done at regional level
- Deepen our market reach through trade meeting, industry associations, local forums etc.
- Strengthen and build sustainable trade book with healthy mix of importers and exporters at location level
- To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market
- Drive high calibre client service from the Team
- Manage TAT for the location within specified levels for all aspects such as client on boarding, processing of customer requests, renewals etc.
- Improve efficiency by monitoring & overseeing continuous improvement of processes.
- Benchmark and adopt best practices used in the Industry to further build efficiency at the region
- Constantly share rapport with the operating units to customize and develop solutions
- Mitigate risks and manage them actively
- Ensure hygiene parameters such delinquency, churn, utilization etc. are met at location
J ob Requirement
Preferably MBA / CAExperience : 10+ years' experience in the local market. Background in Lending Business of WC / LAP / Mortgage Sales Knowledge is required. Prior experience of driving and managing Teams is necessary.Good Leadership, Self-motivation and communication skillsfor driving TeamsRelationship Management SkillGood influencing skillsSkills Required
Relationship Management, Mortgage Sales