Program Director Opportunity
Are you a seasoned professional with a passion for leading global education programs? We are seeking an experienced Program Director to oversee the end-to-end delivery of large-scale online education initiatives across multiple regions.
- Job Responsibilities :
- Develop and implement program strategies, calendars, and operational plans to ensure successful launches and smooth operations in diverse time zones.
- Collaborate with cross-functional teams to design and execute engaging instructor-led and self-paced content, leveraging video conferencing tools and learning management systems (LMS).
- Manage instructor recruitment, onboarding, and evaluation processes to maintain high-quality instruction and learner satisfaction.
- Establish and maintain effective communication channels with learners, instructors, and stakeholders, providing timely support and resolving issues promptly.
- Ensure compliance with accessibility standards, data protection regulations, and quality control measures to uphold academic integrity.
- Oversee budget management, vendor contracting, and financial reporting to ensure transparency and accountability.
- Continuously monitor and evaluate program performance using data analytics and insights, identifying areas for improvement and implementing strategic changes to enhance learner outcomes and overall program success.
Requirements :
At least 5 years of experience in leading large-scale online education programs, preferably with expertise in program operations, instructional design, and project management.Proven track record of successfully managing complex projects, coordinating across time zones, and maintaining high levels of learner satisfaction and engagement.Strong knowledge of LMS platforms, video conferencing tools, and other educational technologies; ability to troubleshoot technical issues and collaborate with vendors as needed.Excellent written and verbal communication skills, with the ability to work effectively with diverse stakeholders, including learners, instructors, and internal teams.Ability to analyze data, identify trends, and make informed decisions to drive program improvements and learner success.Nice to Have :
Background in AI, technology, data analysis, journalism, media, or public policy; familiarity with CRM and marketing automation tools.Experience with micro-credentials administration, budget ownership, and vendor contracting.Multilingual capability and adaptability in working with diverse cultures and time zones.Working Model :
Remote-first work arrangement with regular overlap required with at least two regions. Occasional travel for summits or partner events may be necessary.