Key Responsibilities
- Physically install and connect firewalls and other security appliances.
- Install the latest vendor-approved stable firmware on appliances.
- Monitor firewalls for up / down or issues, document, root cause analysis, reporting.
- Create virtual firewalls with appropriate configurations and policies.
- Configure remote access VPN and site-to-site VPN functionality.
- Configure firewall interfaces, network configurations, access control lists and policies, routing, remote access (VPN), and next-generation firewall feature sets implementing best practices.
- Integrate firewall with Camstar and other custom MES systems.
- Integrate firewall with Ivanti Pulse Secure and other Juniper products as required.
- Support out-of-band connectivity devices, and log collectors.
- Configure SIEM Integration.
- Create and manage firewall rulesets.
- Advanced troubleshooting on the full range of Juniper SRX and Palo Alto products.
- Collection, analysis, and change recommendations of configuration information to streamline support and minimize impact to manufacturing.
- Collection and initial analysis of packet trace information and recommend corrective actions based on the analysis.
- Consultation of technical documentation, bulletins, and release notes for known problems.
- Follow up on technical cases, including proper escalation and management of the case.
- Manage customer communications and expectations until the closure of each case, including vendor escalations, device RMA, and coordination support.
- Create or maintain standard operating procedures.
- Able to work after hours and / or be part of an on-call rotation.
Experiences / Education - Required
Bachelor s degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable.One year of Manufacturing or Operational Technology experience.Minimum of 3 years of Juniper and Palo Alto experience as a network security engineer. Certification will be a plus, but years of proven experience can be considered.Experience in a technical support role in a networking / security company or equivalent education.Strong understanding of TCP / IP, routing protocols, L2 / L3 switches Experience with security products firewalls, IPSec, IDS / IPS, Anti-Spam, virus scanning.Extensive working knowledge of Windows, UNIX, or LinuxJuniper JNCIP-SEC is required, and JNCIE-SEC, optional for senior role.Skills Required
Tcp, Ip, Unix, Linux, Ipsec, IDS / IPS, anti-spam