Key Responsibilities of the Sales Coordinator :
- Supports the smooth running of the sales department, where all aspects of the hotel s pro-active sales initiatives are delivered and total revenue maximised
- Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
- Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
- Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
- Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
- Builds and maintains effective working relationships whilst promoting the company culture and values.
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the Sales Coordinator :
Experience in sales beneficial but not essentialHands-on approach with a can-do work styleCommitment to delivering exceptional guest service with a passion for the hospitality industryAbility to find creative solutions taking ownership for duties and tasks assignedPersonal integrity, with the ability to work in an environment that demands excellenceExperience of working with IT systems on various platformsStrong communication skillsSkills Required
Guest Service, Guest Satisfaction, Communication Skills, Sales