D365 CRM / CE Techno funtional

 Qualifications

o A minimum bachelor's degree

o 5 years of Dynamics 365 CRM / CE Techno functional

o Experience participating in requirements gathering process for IT systems

o Clear and concise oral and written communication skills

o Patience, ability, and passion to lead people, teams, and projects

o A deep understanding of all aspects of business management and strategic evaluation

o A strong work ethic and a 'yes, we can' attitude.

 Responsibilities

o Experience in Customer Service Module

o Strong hands-on experience in developing CRM customizations, including plugins, workflows, and developing a model-driven app, Power apps & Power automate C#, custom web resources using JavaScript, HTML, and CSS;

o Strong hands-on experience in Azure technologies like REST API, Azure Functions, and Logic Apps development is desirable

o Strong Experience in Dynamics CRM configuration, Business Rules, Business Process Flows, security management, creating solutions, Fetch XML XRM Toolbox, and data migration techniques

o Excellent understanding and knowledge of core Microsoft Dynamics CRM / 365 CE modules

o Experience AGILE methodology and knowledge of GitHub tool.

o Good Communication Skills; Should be a team player skills Required : MS Dynamics 365 C#Skills Preferred : Agile Logic Apps Experience

 Other Skills

o Strong interpersonal, problem-solving, and conflict-management skills.

o Analytical skills with the ability to translate business needs into technical solutions.

o Strong verbal and written communication skills.

o Demonstrate a positive customer service orientation with both internal and external clients.

o Detail-oriented with a focus on quality and continuous improvement.

o Self-motivated and have a desire to continually learn as they go.

o Fast-paced environment that requires organizational skills and the ability to manage multiple projects simultaneously.

o Flexibility to perform at levels to meet peak demands in periods of high volume and activity.

Education

Any Graduate

Skills Required

Interpersonal Skills, Analytical Skills, Good Communcation, Detail Oriented, Self Motivated, Organization Skills, Multitasking, Flexible