General Manager Operations

✈️ General Manager – Operations

Location : New Delhi

Company : Aviaarc Trip Support Pvt Ltd

Employment Type : Full-Time

Experience Level : Senior Management

License Required : Flight Dispatch License

About Us

ATS is a trusted name in flight operations and trip support, serving private, charter, and commercial operators with a comprehensive range of services. From flight planning and permits to ground handling and concierge coordination, we ensure seamless end-to-end support for every mission.

We're expanding our leadership team and are looking for a strategic and operationally driven General Manager – Operations to take the helm of our operational division.

Job Summary

As the General Manager – Operations , you will oversee all aspects of flight support operations, ensuring efficiency, safety, and service excellence. With your deep operational knowledge and valid Flight Dispatch License, you’ll lead a team of dispatchers, operations coordinators, and support staff to deliver world-class services 24 / 7. This is a key leadership role, reporting directly to the CEO or Director.

Key Responsibilities

• Lead, manage, and scale the day-to-day operations of OCC
• Supervise and do the flight planning, permits, weather briefing, slot coordination, and fuel arrangements globally.
• Ensure all dispatch activities comply with aviation regulations and internal SOPs.
• Optimize operational workflows and implement process improvements for service efficiency.
• Liaise with clients, vendors, authorities, and internal stakeholders to ensure timely trip execution.
• Develop and mentor a high-performing operations team, fostering a culture of safety, accountability, and customer service.
• Maintain and update dispatch training standards; conduct internal audits as necessary.
• Handle irregular operations, client escalations, and last-minute mission changes with composure.
• Support business development and client retention through operational excellence.

Required Qualifications

Preferred Qualifications

Why Join Us?

🛫 Ready to elevate global aviation operations with your leadership?

Apply now or reach out to hr@aviaarc.in to learn more.