No longer accepting applications
Senior Customer Relationship Manager
CloudHireThane, IN9 hours ago
Job descriptionOversee payment follow-ups and ensure timely collection of outstanding dues. Resolve escalated payment-related concerns and support the accounts team in revenue management. Ensure accurate maintenance of all client documentation, interaction records, and transaction files. Prepare drafts, letters, and required documentation for property registration. Maintain proper follow-up records for registration, documentation, and client processes. Assist bankers during the loan process by providing all required client documentation. Coordinate between clients and banking partners to ensure smooth loan approval and disbursement. Guide, mentor, and support junior CRM / CRE team members to improve efficiency and service quality. Coordinate effectively with sales, accounts, legal / registration teams, and management to ensure seamless workflow and timely completion of tasks. Bachelor’s degree or equivalent qualification (preferred). Strong communication, interpersonal, and customer service skills. Experience in client relationship management, real estate processes, or customer handling roles. Good knowledge of documentation, registration, and basic banking / loan procedures. Ability to lead a team and manage multiple tasks simultaneously. Proficiency in MS Office and documentation tools 06 days onsite work
The Senior Customer Relationship Manager (Senior CRM / CRE) is responsible for leading client relationship operations, ensuring exceptional customer experience, managing documentation, supporting loan processes, and coordinating across departments for seamless workflow. This role requires strong communication, leadership, and organizational skills to guide the CRM team and maintain high service standards.
Location : Mumbai , Maharashtra (Jogeshwari / Andheri)
Key Responsibilities :
Client Relationship Management
- Lead and oversee all client relationship activities to ensure smooth and effective communication.
- Build and maintain strong, long-term relationships with clients to ensure high customer satisfaction.
- Address and resolve escalated client issues with professionalism and efficiency.
Payment & Accounts Coordination
Documentation & Registration Support
Banking & Loan Assistance
Team Leadership & Coordination
Skills & Qualifications
Work Environment :
Create a job alert for this search
Relationship Manager • Thane, IN
Related jobs
- Promoted
CRM & Retention Manager
PlumThane, Maharashtra, India LTV), engagement, and loyalty across our D2C ecosystem.This role combines strategy, analytics, and creativity — focused on strengthening customer relationships through data-led insights, automated ...Show moreLast updated: 9 days ago
- Promoted
Senior Relationship Manager - Mid Corporates - Financial Services
Virtuous Advisors & Resources Private LtdMumbai, India Description : About the role : - SRM will be responsible for managing and growing the corporate banking portfolio for Mid corporate clients within ...Show moreLast updated: 11 days ago
- Promoted
Relationship Manager
upGrad RekrutMumbai, Maharashtra, India Hiring for Multiple Banking Roles – Leading Private Sector Banks (Mumbai) Experience : 1 to 10+ years Location : Mumbai (All major locations) Are you looking to build a rewarding career with India’...Show moreLast updated: 30+ days ago
- Promoted
Systematix Group - Relationship Manager
Systematix GroupMumbai,Maharashtra, India About the Company : - Systematix Group is a leading diversified financial services firm offering a wide range of solutions, including Investment Banking, Institutional Equities,...Show moreLast updated: 27 days ago
- Promoted
Relationship Manager
Motilal Oswal Financial Services LtdThane, IN The Relationship Manager will be responsible for bringing their existing clients (Affluent & Super Affluent) and building a strong client book.
Maintaining client relationships and generate AUM from...Show moreLast updated: 8 days ago
- Promoted
Relationship Manager
TPMumbai, Maharashtra, India This is regarding an upcoming launch of our dedicated HNI(high net worth individual) desk, designed to cater to our new base of affluent cardholders.
In line with this initiative, we are looking to ...Show moreLast updated: 30+ days ago
- Promoted
Relationship Manager
Anand Rathi Global Finance LimitedMumbai, Maharashtra, India Primary Job Responsibilities : .Sourcing to loan disbursement of LAP Files.Should have market connect of 25+ DSA channels.
Good understanding of various programs like Vanilla income, Low LTV, Banking...Show moreLast updated: 1 day ago
- Promoted
- New!
Customer Engagement Manager
Client of SolveCubeThane, IN SolveCube is an award winning AI enabled Talent Solutions Platform for middle and senior level professionals.SolveCube is working with global consulting firms, mid and large enterprises across Asia...Show moreLast updated: 9 hours ago
- Promoted
Affluent Relationship Manager - Customer Engagement Channel
Talent stock SolutionMumbai, India Affluent Relationship Manager - Customer Engagement - Provide guidance and mentorship to team members, helping them enhance their skills and achiev...Show moreLast updated: 30+ days ago
- Promoted
Customer Relationship Manager
KBD Talent Forge India Pvt LtdMumbai, India We are looking for an experienced Customer Relationship Manager to build, maintain, and strengthen long-term relationships with clients across India.
Key Responsibilities : Show moreLast updated: 30+ days ago
- Promoted
- New!
Senior Relationship Manager
CredvestMumbai, IN Develop and implement strategic sales plans to achieve company goals and objectives.Lead, motivate, and mentor the sales team to ensure high levels of performance and productivity.Set sales targets...Show moreLast updated: 9 hours ago
- Promoted
Virtual Relationship Manager Lead
Anand Rathi Share and Stock Brokers LtdMumbai, Maharashtra, India You will be responsible to manage a team of Virtual Relationship Managers (VRMs).You will play a key role in scaling digital.
Lead, manage, and motivate a team of Virtual Relationship Managers to ac...Show moreLast updated: 16 days ago
- Promoted
Relationship Manager
AAA Globalthane, maharashtra, in Relationship Manager – Wealth Management.The ideal candidate will have an existing client base of.You will be responsible for managing and growing client portfolios, identifying investment opportun...Show moreLast updated: 11 days ago
- Promoted
Preferred Relationship Manager
Anand Rathi Share and Stock Brokers LtdKalyan-Dombivli, IN The Relationship Manager is the ultimate face of the business as (s) he is going to be the final point of contact with the client.
S) He would be responsible for acquiring High Net Worth relationshi...Show moreLast updated: 30+ days ago
- Promoted
AK Group - Relationship Manager - Corporate Coverage
A.k. groupNavi Mumbai, India Department : Corporate Coverage Location : Kalina- BKC, Mumbai Job Title : Relation Manager Corporate Covera...Show moreLast updated: 30+ days ago
- Promoted
Urgent Opening- Relationship Manager / Sr Relationship Manager
Bajaj Capital LtdThane, IN Role : Relationship Manager / Sr.CTC : It’s not constrain for right candidate (Its Negotiable).Location : Delhi / NCR ( Noida, Gurugram & Gaziyabad).
Functional Area : BFSI, Investments & Trading.Employmen...Show moreLast updated: 15 days ago
- Promoted
Relationship Manager
Talent Corner HR Services Pvt LtdMumbai, Maharashtra, India We at Talent Corner HR Services are having an exciting opportunity for one of our clients in Mumbai : .Manage leads from multiple sources, aiming to improve conversion rates and contribute to the bus...Show moreLast updated: 30+ days ago
- Promoted
Customer Relations Executive
SWITRUS HOLIDAYSdombivli, maharashtra, in Job Title : Customer Relations Executive (Tele-Sales).We are looking to hire an experienced, customer-oriented Customer Relation.
Executive to utilize inbound and outbound telephone calls to achieve...Show moreLast updated: 26 days ago