Client Solutions Manager

Intellect Design Arena Ltd

is a digital product powerhouse. Trusted by over 350 financial institutions with installations in 90+ countries, Intellect is a global leader when it comes to applying true digital technology.

There couldn’t be a more exciting time to be part of a specialist team, designing and deploying full spectrum banking and insurance products for the digital banking.

Intellect invites applications for its flagship program -

Future Emerging Leaders (FUEL). We are seeking leaders with a hunger and ambition to drive the digital agenda in the banking and insurance sector, globally. If you have an MBA from a premier institute, and a work experience of 5 to 9 years, then you are the young leader for below role : -

Sales Manager

Experience Required : 5-9 years

Location : Mumbai

Core Skills : Strategic Sales, Revenue Growth, Client Success, Trusted Advisor

ROLE OVERVIEW

We are looking for a proactive Sales Manager to drive growth in the International as well as in India market, specifically by managing and expanding relationships with banks and financial institutions. The ideal candidate should have a proven track record of managing key accounts, driving revenue, and delivering tailored solutions to banking clients.

Job Description

• Strategic thinker with a client-centric approach with a strong domain knowledge in banking and financial software
• Should have managed key accounts for global and banks, consistently growing relationships and revenue.
• Should have exceeded sales targets through strategic upselling and cross-selling within the BFSI sector.
• Maintained high client retention and satisfaction by acting as a trusted, proactive advisor.
• Should have Banking Domain experience, preferable in Transaction Banking, Core banking

Roles & Responsibilities :

❖ Act as the primary point of contact for assigned banking clients.

❖ Develop and maintain long-term relationships with key stakeholders across Banks & Fintech Institutions across the Globe.

❖ Understand client needs, regulatory challenges, and business objectives to recommend suitable solutions.

❖ Identify upselling and cross-selling opportunities with banks.

❖ Collaborate with internal teams to deliver high-impact solutions.

❖ Meet or exceed revenue targets.

❖ Monitor satisfaction levels of clients and address issues proactively.

❖ Provide regular business reviews, insights, and roadmap alignment updates.

❖ Serve as a trusted advisor, helping clients derive measurable value from our solutions.

❖ Stay informed about trends, compliance regulations, and market shifts in the banking sector.

❖ Relay client feedback to product teams and contribute to solution enhancements aligned with market needs.

❖ Ensure timely delivery and implementation of solutions through coordination with internal teams.

❖ Client Retention and Satisfaction (CSAT)

❖ Successful upselling and cross-selling within assigned accounts

❖ Engagement frequency and account coverage

❖ Pipeline development and renewal management

❖ Client-Centricity : Strong understanding of banking workflows and priorities

❖ Relationship Management : Ability to build trust across multiple levels in banks & financial Institutions

❖ Domain Knowledge : Deep understanding of transaction banking, compliance, and digital transformation

❖ Problem Solving : Agile in resolving client concerns and enabling smoother solution adoption

❖ Communication : Strong articulation of Intellect value propositions and custom solutions to BFSI clients

Educational Qualification :

BE / B Tech, MBA, Preferably BE + MBA