Talent.com
Biotech - Implementation Consultant

Biotech - Implementation Consultant

Biotech HealthcarePune, India
15 hours ago
Job description

Job Summary :

  • The Field Implementation Consultant plays a vital role in driving value for OpenGov customers through the successful and seamless in-person on-site implementation of our solutions.
  • This position requires product knowledge, subject matter expertise, the ability to make informed solution recommendations, and an expectation of 60% travel.
  • The primary responsibility of the Field Implementation Consultant is to oversee the entire implementation process, establishing a solid foundation for our customers' OpenGov solution and ensuring maximum value for their investment.
  • In addition, this role will contribute to the enhancement of our delivery operations by providing guidance during sales and scoping activities, offering valuable insights to our Research and Development team, and providing training and mentorship to fellow team members.

Responsibilities :

  • Lead basic implementation projects from start to finish, applying strong project implementation skills and a focus on delivering measurable results in activities including, but not limited to, requirements gathering, technical platform configuration, administrator and end-user training.
  • Facilitate multi-day onsite events with customers independently, focused on workflow requirements gathering, training, and go live support.
  • Act as the primary technical point of contact for new customers deploying OpenGov or expanding their implementation, ensuring effective communication and smooth deployment.
  • Interact directly with government officials and staff on a daily basis, guiding them through the implementation process and empowering them to become successful administrators and advocates of OpenGov software solutions.
  • Understand customer requirements and pain points, collaborating with cross-functional teams to simplify, enhance, and automate existing processes, thereby improving customer workflows.
  • Clearly explain technical concepts to both technical and non-technical audiences.
  • Articulate the business value of OpenGov solutions, influencing stakeholders and advocating for client needs.
  • Prepare comprehensive solution design and documentation.
  • Demonstrate industry expertise in governmental processes across multiple states and customers to effectively address customer needs and provide tailored solutions.
  • Collaborate closely with the engagement and adoption team to ensure a consistent and successful customer experience, facilitating training for new customers.
  • Continually leverage and develop best practices for each data environment and customer vertical, driving implementation efficiencies for future projects.
  • Gather and communicate customer feedback and feature requests, contributing to key product discussions and ensuring OpenGov remains a preferred and indispensable solution.
  • Collaborate with internal departments at OpenGov to enhance delivery efficiency and effectiveness.
  • Serve as a trusted advisor to both customers and OpenGov team members, providing valuable insights and guidance based on expertise and experience.
  • Requirements and Preferred Experience : .

  • At least 2 years of experience working in the public sector in a relevant area such as Procurement, Budgeting, Community Development, Asset Management, Finance / Accounting, or similar.
  • At least 2 years of experience in software implementation consulting or equivalent transferrable work with external clients.
  • Strong knowledge and experience in analyzing and reporting large volumes of financial or other relevant data, with a solid understanding of governmental concepts and practices.
  • Proficiency in training customers on software solutions to address key workflows and business processes.
  • Ability to provide clear and effective phone support, assistance, and recommendations, fostering positive relationships with customers.
  • Strong skills in conceptualization of patterns, modeling, and design, enabling efficient solution development.
  • (ref : iimjobs.com)

    Create a job alert for this search

    Implementation Consultant • Pune, India

    Related jobs
    • Promoted
    Implementation Manager

    Implementation Manager

    SuperAGIPune, Maharashtra, India
    About Us : SuperAGI is building the future of sales and marketing with AI Agents.Our platform automates outreach, pipeline management, and customer engagement for high-growth companies worldwide.We’...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Specialist Business Consultant (Application Consultant)

    Senior Specialist Business Consultant (Application Consultant)

    ConfidentialPune
    IVA Implementation & Optimization : Implement, monitor, and maintain the health and functionality of our Intelligent Virtual Assistants. NLU Model Optimization : Continuously assess and optimize NLU m...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Implementation Specialist

    Implementation Specialist

    ConfidentialIndia, Pune
    You will support Avalara's customers in setting up the connector between Avalara's Tax Engine and the customer's ERP, POS or Ecommerce platforms. This is an Individual contributor role.You will assi...Show moreLast updated: 8 hours ago
    • Promoted
    Industry Consultant-Life Sciences

    Industry Consultant-Life Sciences

    ConfidentialPune, India
    In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sec...Show moreLast updated: 7 days ago
    • Promoted
    Implementation Consultant

    Implementation Consultant

    Chargebeepune, maharashtra, in
    As an Implementation Consultant at Chargebee, you will be the trusted advisor and technical guide to our customers throughout their onboarding journey. You will play a pivotal role in translating co...Show moreLast updated: 30+ days ago
    • Promoted
    Implementation Consultant

    Implementation Consultant

    OpenGov Inc.pune, maharashtra, in
    The Field Implementation Consultant plays a vital role in driving value for OpenGov customers through the successful and seamless in-person on-site implementation of our solutions.This position req...Show moreLast updated: 3 days ago
    • Promoted
    Implementation Consultant

    Implementation Consultant

    ConfidentialPune
    The Implementation Consultant plays a vital role in driving value for OpenGov customers through the successful and seamless implementation of our solutions. This position requires extensive product ...Show moreLast updated: 30+ days ago
    • Promoted
    Solutions Implementation Consultant

    Solutions Implementation Consultant

    ConfidentialPune
    Engaging Product Demonstrations Sales : .Deliver compelling product demonstrations to prospective clients, seamlessly integrating professional services into each sale to showcase value and drive suc...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    ▷ Only 24h Left! Product Implementation Consultant

    ▷ Only 24h Left! Product Implementation Consultant

    Ishan TechnologiesPune, Maharashtra, India
    Are you a tech enthusiast eager to kickstart your professional journey?.We’re looking for passionate, driven, and recent pass-outs who have completed their B. Tech in Information Technology or Compu...Show moreLast updated: less than 1 hour ago
    • Promoted
    Ishan Technologies - Implementation Consultant - Sprinklr Platform

    Ishan Technologies - Implementation Consultant - Sprinklr Platform

    Ishan TechnologiesPune
    Brief Job Description : We are looking for a results-driven Implementation Consultant with hands-on expertise in SaaS configuration to join our team.This role is key to drivi...Show moreLast updated: 30+ days ago
    • Promoted
    Implementation Specialist

    Implementation Specialist

    Fiservpune, maharashtra, in
    Requisition Number : All File Exchange Requisitions.What does a successful Specialist, Technical Professional Services (Implementation Analyst) do?. As an Implementation Analyst, you will be responsi...Show moreLast updated: 3 days ago
    • Promoted
    Product Implementation Consultant

    Product Implementation Consultant

    Ishan TechnologiesPune, Maharashtra, India
    We’re looking for passionate, driven, and recent pass-outs who have completed their.Information Technology or Computer Science. Tier-2 universities or colleges.Candidates who are recent graduates.II...Show moreLast updated: 12 days ago
    • Promoted
    Senior Technical Consultant

    Senior Technical Consultant

    R SystemsPune, Maharashtra, India
    Our product mindset and advanced engineering capabilities in.Customer Experience empower us to deliver innovative solutions to key players across the high-tech industry. This includes ISVs, SaaS, an...Show moreLast updated: 11 days ago
    • Promoted
    Implementation Specialist

    Implementation Specialist

    HighRadiusPune, IN
    The Consultant will be responsible for owning and executing HighRadius Cloud product implementations for Fortune 2000 clients. The Consultant is responsible for delivering the project with good qual...Show moreLast updated: 2 days ago
    • Promoted
    JDEdwards Technical Consultant / Lead - EnterpriseOne Implementation

    JDEdwards Technical Consultant / Lead - EnterpriseOne Implementation

    Information TechnologyPune
    Experience : At least 10 years IT experience with recent focus around J.Edwards EnterpriseOne (preferably 9.OMW, RDA, TDA, FDA, Visual Compare, FRW...Show moreLast updated: 30+ days ago
    • Promoted
    NetSuite Functional Consultant - Implementation & Enhancement

    NetSuite Functional Consultant - Implementation & Enhancement

    Jade GlobalPune
    Description : - Bachelors degree or equivalent in Finance, Accounting, or Info Systems discipline.Minimum of 6+ years of related work experience in an operational rol...Show moreLast updated: 21 days ago
    • Promoted
    Senior NetSuite Consultant

    Senior NetSuite Consultant

    CentrilogicPune, Maharashtra, India
    Senior NetSuite Consultant About Centrilogic Centrilogic is a leading NetSuite Alliance partner, specializing in ERP and Technology solutions for non-profits, healthcare, municipal governments, so...Show moreLast updated: 3 days ago
    • Promoted
    Implementation Associate

    Implementation Associate

    ConfidentialPune
    Building HTML from scratch to replace prior Word email templates.Setting up configurations in our products for new and existing onboards. Reviewing data stratifications and identify anomalies.Compar...Show moreLast updated: 30+ days ago