Business Analyst (Global Commercial Operations)

Join Amgen's Mission of Serving Patients

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Business Analyst (Global Commercial Operations)

What You Will Do

Let's do this. Let's change the world. In this vital role you will play a key role in successfully leading the engagement model between Amgen's Technology organization and Global Commercial Operations.

• Collaborate with global commercial operations Business SMEs, Data Engineers, Data Scientists and Product Managers to lead business analysis activities, ensuring alignment with engineering and product goals on the Data & AI Product Teams
• Become a global commercial operations domain authority in Data & AI technology capabilities by researching, deploying, and sustaining features built according to Amgen's Quality System
• Lead the voice of the customer assessment to define business processes and product needs
• Work with Product Managers and customers to define scope and value for new developments
• Collaborate with Engineering and Product Management to prioritize release scopes and refine the Product backlog
• Ensure non-functional requirements are included and prioritized in the Product and Release Backlogs
• Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team
• Clearly express features in User Stories / requirements so all team members and partners understand how they fit into the product backlog
• Ensure Acceptance Criteria and Definition of Done are well-defined
• Work closely with Business SME's, Data Scientists, ML Engineers to understand the requirements around Data product requirements, KPI's etc. Analyzing the source systems and create the STTM documents.
• Develop and implement effective product demonstrations for internal and external partners
• Maintain accurate documentation of configurations, processes, and changes
• Understand end-to-end data pipeline design and dataflow
• Apply knowledge of data structures to diagnose data issues for resolution by data engineering team

What We Expect Of You

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications :

Preferred Qualifications :

Must-Have Skills

Good-to-Have Skills :

Soft Skills :

Technical Skills :

What You Can Expect Of Us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Skills Required

Continuous Integration, Devops, Continuous Delivery, Databricks, Redshift, Jira