Talent.com
This job offer is not available in your country.
Manager - Health Coach

Manager - Health Coach

Amura HealthDelhi, IN
1 day ago
Job description

Amura’s Vision

We believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain. This allows us to do more of everything that is important to each one of us. Billions of healthier brains, sitting in healthier bodies, can take up more complex problems that defy solutions today, including many existential threats, and solve them in just a few decades.

Billions of healthier brains will make the world richer beyond what we can imagine today. The surplus wealth, combined with better human capabilities, will lead us to a new renaissance, giving us a richer and more beautiful culture.

These healthier brains will be equipped with deeper intellect, be less acrimonious, more magnanimous, and have a kinder outlook on the world, resulting in a world that is better than any previous time.

We find this vision of the future exhilarating. Our hopes and dreams are to create this future as quickly as possible and ensure that it is widely distributed and optimized to maximize all forms of human excellence.

Role Description

We are seeking a highly capable and driven Manager – Health Coach (Night Shift) to oversee all health coaching operations during the night shift. This in-office leadership role is responsible for managing Levels 0–2 health coaches, ensuring operational efficiency, maintaining client engagement and conversion targets, and handling escalations with professionalism.

The position requires a strong focus on people management, operational oversight, crisis handling, and continuous improvement. This role is best suited for professionals who thrive in dynamic environments, demonstrate strong decision-making skills, and are passionate about driving excellence in client care.

Key Responsibilities

Leadership & People Management

  • Lead, mentor, and guide Levels 0–2 health coaches, fostering professionalism, accountability, and collaboration.
  • Conduct performance reviews, identify skill gaps through the skill matrix, and provide timely coaching and feedback.
  • Build a positive team culture that emphasizes learning and continuous improvement.

Operational Excellence

  • Oversee live shift operations to ensure engagement and conversion metrics are consistently met.
  • Manage workload distribution to maintain balance and efficiency across the team.
  • Ensure accurate documentation and prepare detailed shift-end reports for leadership.
  • Crisis Management

  • Manage escalated or high-risk client cases with composure and sound judgment.
  • Provide training to staff on crisis-handling protocols and ensure team readiness for urgent situations.
  • Take decisive action in time-sensitive scenarios while maintaining client trust and safety.
  • Client Experience & Quality Control

  • Audit client interactions to ensure empathy, professionalism, and adherence to quality standards.
  • Resolve client complaints swiftly and effectively to maintain high satisfaction and retention rates.
  • Ensure compliance with organizational standards, confidentiality protocols, and industry best practices.
  • Continuous Improvement

  • Recommend and implement operational improvements to optimize performance.
  • Stay updated with industry developments and apply best practices to shift management.
  • Promote ongoing skill development and adaptability among team members.
  • Key Skills & Competencies

  • High emotional intelligence and maturity.
  • Strong crisis management and decision-making ability.
  • Excellent communicatoin and interpersonal skills.
  • Reliability, accountability, and organizational efficiency.
  • Ability to multitask and problem-solve under pressure.
  • Flexibility, adaptability, and a learning mindset.
  • Commitment to client confidentiality and professional ethics.
  • Qualifications

  • Minimum of 5 years of professional experience in healthcare, operations, customer service, or a related field.
  • Prior supervisory or leadership experience is preferred.
  • Bachelor’s degree is strongly preferred.
  • Mandatory in-office availability for night shift.
  • Performance Indicators

  • Achievement of engagement and conversion targets during the night shift.
  • Client satisfaction and retention metrics.
  • Speed and effectiveness in resolving escalations.
  • Documented skill development and improvement among team members.
  • Compliance with operational standards and reporting protocols.
  • Additional Information

    Who is Amura?

    We are a health startup with a presence in multiple countries.

    How old are you?

    7 years

    What is special about you?

    Our clients. The Amura protocol is an intensive health program to follow and execute and the clients who choose to go through the journey are the most special. Next comes our team. The Amura Team is one filled with brilliant minds, brimming with creativity be it at operations, medical or marketing. You can be one of them. Come and explore.

    What is special about working with you?

    You will grow crazy-fast. As a rule of thumb, you can expect 5 years of growth for every year you are with us. But beware, growth like that cannot be achieved with life as usual. / But beware, growth like that cannot be achieved by any ordinary person.

    What kind of people are you looking to add to your team?

    We are looking for people who, when given the opportunity to have a measurable impact on the world, will take it. Who values human life and is willing to work tirelessly on not only improving themselves for their own sake but for the benefit of everyone in the world. We work on the edge of our own best, striving to find what could come next in our growth.

    Is this a WFH role?

    We do not have a WFH option. The work done at Amura is very unique. In person interactions will help you understand the brand better and get creative in ways you never imagined possible.

    Where is your office?

    Chennai (Perungudi)

    Do you have an online presence?

    https : / / amura.ai (we are @AmuraHealth on all social media)

    Perks I get when I join Amura?

    Health is the hardware of success. Amura has a one-of-its-kind performance health program. It has helped thousands of people to grow and flourish in dimensions that are important to them. Everyone in Team Amura, and their dependents, get all of our medical knowledge and services at no cost. This is very unique to Amura. Until you speak with one of us, you can never know what an unbelievable power-up it can be.

    Create a job alert for this search

    Manager • Delhi, IN

    Related jobs
    • Promoted
    Program Service Manager (Tour Leader Manager)

    Program Service Manager (Tour Leader Manager)

    Grand Circle CorporationNew Delhi, Delhi, India
    Grand Circle, as the largest US Direct Marketer for Travel to Americans 50 plus, has mission to change people’s lives through exciting & adventurous travel opportunities that focus on learning & di...Show moreLast updated: 30+ days ago
    • Promoted
    Nutrition Intern

    Nutrition Intern

    LevelupforWomenDelhi, IN
    We are a team of passionate professionals specializing in clinical nutrition, lifestyle nutrition, and exercise.LevelupForWomen works exclusively with women, helping over 300 individuals reverse PC...Show moreLast updated: 17 days ago
    • Promoted
    Mobilization Manager

    Mobilization Manager

    ShramIN JobsNoida, Uttar Pradesh, India
    Mobilisation Manager — ShramIN Platform.Noida (Delhi NCR) — Field-first role with frequent travel to vocational institutes and clusters. Bachelor’s / Master’s in HR, Social Sciences, Management, Edu...Show moreLast updated: 12 days ago
    • Promoted
    HOD - SPORTS

    HOD - SPORTS

    Sancta Maria International School, FaridabadFaridabad, Haryana, India
    Sancta Maria International School, Faridabad.To lead, design, and implement a comprehensive sports and physical education program that nurtures fitness, discipline, teamwork, and sporting excellenc...Show moreLast updated: 23 days ago
    • Promoted
    Director Environment Health Safety

    Director Environment Health Safety

    Quaker HoughtonDelhi, IN
    At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants, and coatings for the manufacturing industry. We have been an integral part...Show moreLast updated: 5 days ago
    • Promoted
    Business Development Manager- Healthcare SaaS

    Business Development Manager- Healthcare SaaS

    HireginieDelhi, India, India
    Manage the full sales cycle – from prospecting to closing deals.Build strong relationships with hospital administrators, IT heads & procurement leaders. Drive adoption of our healthcare SaaS solutio...Show moreLast updated: 4 days ago
    • Promoted
    Program Manager

    Program Manager

    Confidential JobsNew Delhi, Delhi, India
    POSITION VACANT : Programme Manager – Primary Care, Leading Philanthropic Organisation, Mumbai / Delhi.Our client is a respected philanthropic organisation working across India to enable large-scale, ...Show moreLast updated: 13 days ago
    • Promoted
    Growth Manager

    Growth Manager

    IndusInd BankDelhi, IN
    About the Digital Business Unit at IndusInd : .Digital Business is a newly set up Unit at IndusInd Bank which is aiming to revolutionize banking. Build customer centric products with human centered de...Show moreLast updated: 23 days ago
    • Promoted
    Fitness Consultant

    Fitness Consultant

    Healthifynarela, delhi, in
    Language Preferred - Telugu, Malayalam, Tamil, Kannada, Gujarati, Marathi.Instructing, individual program development, and personal training services online with fitness to clients.Conducting prope...Show moreLast updated: 30+ days ago
    • Promoted
    Training Manager

    Training Manager

    MARS CosmeticsDelhi, India, India
    Training Manager — MARS Cosmetics.Own end-to-end training for Beauty Advisors (BAs), field sales, and retail partners to lift sell-through, service standards, and launch readiness.Build curriculum ...Show moreLast updated: 20 days ago
    • Promoted
    Consulting Manager – Digital Adoption Platform (DAP) Strategy & Leadership

    Consulting Manager – Digital Adoption Platform (DAP) Strategy & Leadership

    ISG (Information Services Group)Delhi, IN
    Leading Global Technology Research & Advisory Firm | ISG (isg-one.Wanted : dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help ou...Show moreLast updated: 1 day ago
    • Promoted
    Relationship Manager

    Relationship Manager

    Kotak Mutual FundRohtak, Haryana, India
    Managing the entire Retail and Banking distribution channel for Rohtak.Engaging with Corporate clients and manage corporate distribution / sales. Manage direct selling so as to mobilize revenue growt...Show moreLast updated: 5 days ago
    • Promoted
    Manager - Health Coach

    Manager - Health Coach

    Amura HealthDelhi, Delhi, India
    Amura’s VisionWe believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain. This allows us to do more of ever...Show moreLast updated: 23 hours ago
    • Promoted
    Sales Coach

    Sales Coach

    Independent Online CoachDelhi, IN
    We're Hiring : Sales Coach (Full-Time, Remote).Monday–Saturday | 10 AM – 8 PM IST (8 Hours flexible timings).Your mission? To coach our clients to consistently sell premium programs worth ₹30K–₹1L+,...Show moreLast updated: 3 days ago
    • Promoted
    Healthcare Digital Transformation Partner

    Healthcare Digital Transformation Partner

    HosTalky®Delhi, IN
    Healthcare Digital Transformation Partner .Every day, millions of healthcare workers fight two battles.The first is caring for patients. The second is struggling with broken communication systems th...Show moreLast updated: 3 days ago
    • Promoted
    Program Manager – Customer Relation & Retention

    Program Manager – Customer Relation & Retention

    Antal InternationalDelhi, India, India
    We’re Hiring : Program Manager – Customer Relation & Retention.Our portfolio includes platforms that : .Help millions of men each year with hair, beard, fitness & nutrition solutions.Support women wit...Show moreLast updated: 2 days ago
    • Promoted
    Training Placement Officer

    Training Placement Officer

    NICMARJhajjar, Haryana, India
    Training and Placement Officer.NICMAR University – Delhi NCR Campus.The Training and Placement Officer (TPO) will be responsible for planning, coordinating, and executing all activities related to ...Show moreLast updated: 30+ days ago
    • Promoted
    Area General Manager

    Area General Manager

    LivspaceRohtak, Haryana, India
    Overview The Area General Manager (AGM) will be responsible for driving franchise partner acquisition and onboarding across Livspace’s multiple franchise categories – Kitchens, Casanatro (premium k...Show moreLast updated: 15 days ago
    • Promoted
    Training Manager

    Training Manager

    LearnystGhaziabad, IN
    Learnyst is a fast-growing EdTech SaaS platform in India, trusted by 12,000+ educators and 16 million learners.We enable educators, coaching institutes, and enterprises to create, market, and deliv...Show moreLast updated: 30+ days ago
    • Promoted
    Trainer – Oncology Prior Authorization

    Trainer – Oncology Prior Authorization

    TaglynkDelhi, IN
    Develop and deliver effective training programs on.Conduct onboarding sessions for new hires and refresher training for existing staff. Assess skill gaps within the team and design tailored training...Show moreLast updated: 5 days ago