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Collections Manager

Collections Manager

Intellectual Capital HR Consulting Pvt. Ltd.India
3 days ago
Job description

Job Description for Area Manager - Collections

  • Job Summary :

We're seeking experienced Area Managers to lead teams of Portfolio Managers (Collection Executives) in specific product categories, focusing on recovery operations. You'll oversee collections, manage a team, and ensure maximum recovery rates while maintaining customer satisfaction.

Key Responsibilities : - Team Management : Lead and motivate a team of Portfolio Managers to achieve recovery targets.

  • Recovery Operations : Oversee collections processes, ensuring efficient and effective recovery strategies.
  • Customer Relationship Management : Develop and maintain relationships with customers to facilitate payment.
  • Performance Monitoring : Track and analyze recovery performance, identifying areas for improvement.
  • Strategy Development : Develop and implement recovery strategies to maximize recovery rates.
  • Requirements : - Experience : 6-12 years of experience in collections, specifically in one of the following product categories :

  • Credit Cards (CC)
  • Personal Loans (PL)
  • Loan Against Property (LAP)
  • Business Loans
  • Housing Finance
  • Skills : Strong leadership, communication, and negotiation skills.
  • Knowledge : Familiarity with collections processes, regulatory requirements, and industry best practices.
  • What We Offer : - CTC : ₹16 lakhs per annum.

  • Career Growth : Opportunities for professional growth and development.
  • Dynamic Work Environment : A fast-paced and dynamic work environment in a leading private sector bank.
  • other Locations : - Chandigarh

  • Noida
  • Delhi
  • Ludhiana
  • Mumbai
  • Jaipur
  • Ahmedabad
  • Ideal Candidate : - Results-driven : Proven track record of achieving recovery targets.

  • Leadership skills : Experience in leading and motivating teams.
  • Strong communication : Excellent communication and negotiation skills.
  • Industry knowledge : Familiarity with collections processes and regulatory requirements in the specified product category.
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